Case Manager

Job Overview
Join our dedicated team as a Case Manager and become a vital advocate for individuals navigating complex life challenges. In this energetic role, you will coordinate and deliver comprehensive support services, ensuring clients receive the resources they need to thrive. Your proactive approach will empower clients to overcome obstacles related to behavioral health, social welfare, and community integration. This position offers an exciting opportunity to make a meaningful difference while working in a dynamic, supportive environment committed to fostering growth and resilience.

Duties

• Conduct thorough assessments of clients' needs, including mental health, addiction recovery, child welfare, and housing stability.
• Develop personalized care plans that incorporate crisis intervention strategies and motivational interviewing techniques to motivate positive change.
• Provide ongoing case management by coordinating services such as behavioral health support, social work interventions, and workforce development programs.
• Assist clients with navigating complex systems like Medicaid, Medicare, Section 8 housing programs, and child welfare services.
• Offer crisis management support during urgent situations, ensuring immediate safety and connecting clients with emergency resources when necessary.
• Mentor and supervise less experienced staff or volunteers involved in client support activities.
• Advocate for clients' rights and needs within community agencies, ensuring access to appropriate resources such as childcare and housing assistance.
• Maintain detailed case records, progress notes, and documentation in compliance with organizational policies and regulatory standards.
• Collaborate with multidisciplinary teams—including healthcare providers, social workers, and community organizations—to deliver holistic care.
• Stay current on best practices in behavioral health, social work, and workforce development to continually enhance service quality.

Qualifications

• Proven experience in crisis intervention, crisis management, or behavioral health settings.
• Strong background in addiction counseling or related fields with a focus on recovery support.
• Demonstrated knowledge of social work principles and practices related to child welfare and community services.
• Skilled in motivational interviewing techniques to engage clients effectively.
• Supervising experience is preferred to guide team members or volunteers supporting client needs.
• Familiarity with housing programs such as Section 8 and government healthcare systems like Medicare is highly desirable.
• Experience working with diverse populations including children, families, and individuals facing socioeconomic challenges.
• Excellent communication skills—empathetic listening combined with clear documentation—are essential for success.
• Ability to manage multiple cases simultaneously while maintaining attention to detail under pressure. Join us as a Case Manager if you are passionate about empowering individuals through compassionate support, strategic intervention, and resource coordination Your dedication will help transform lives by fostering stability, independence, and hope in our communities.

Pay: $ $30.21 per hour

Expected hours: 20.0 – 32.0 per week

Work Location: Hybrid remote in Miami, FL 33168