EHR Applications Analyst – Cupid/Lumens

Charlestown, MA
• Beth Israel Lahey Health
• Full-time
• Day

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The EHR Application Analyst IV performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst IV must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality. Application Analyst Position will be one of the following: Ambulatory, Home Heath/Hospice, ASAP, Beacon, Beaker, Phoenix, Research, Radiant, Cupid, WIllow, Clin Doc, Op-Time, Orders, Stork, Bugsy, Anesthesia, Security SER,HIM, PB, HB, HBB, Cadence, Prelude, Nursing Applications, Physician Applications, Revenue Cycle Applications, Administrative Applications, Ancillary Applications.

Job Description:

Essential Responsibilities

• Defines, documents, builds and maintains EHR application content. (essential)
• Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)
• Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently. (essential)
• Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate. (essential)
• Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements. (essential)
• Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application. (essential)
• Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)
• Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required. (essential)
• Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions. (essential)
• Mentors junior colleagues in the development of application knowledge and project management skills. (essential)

Required Qualifications:

• High School diploma or GED required. Bachelor's degree preferred.
• 5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success. In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications..
• Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of