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Sales Support Administrator
TecQuipment
- Long Eaton, England, United Kingdom
- Long Eaton, England, United Kingdom
Über
Sales Support Administrator
Due to our continued growth, an exciting opportunity has arisen for an experienced Sales Support Administrator to join our busy and highly motivated team on a permanent contract.
The Sales Support Administrator will play a key role in supporting TecQuipments sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.
Your main responsibilities will include:
Actively support the sales team to ensure efficient day to day operations.
Prepare and issue quotations for UK and international customers in a timely and efficient manner
Process sales order accurately and issue order acknowledgments and sales documentation
Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting
Track and progress sales enquiries ensuring timely follow up
Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly
Support customers throughout the quotation/sales process, including status updates and basic product information
Monitoring order progress and proactively communicating updates to the sale team and customers.
Liaise with international partners to ensure they have the information required to support customers
Liaise closely with production, logistics, finance and engineering teams to ensure orders are fulfilled correctly and on schedule
Assist with export documentation and shipping requirements where applicable
Support sales forecasting by producing accurate reports and pipeline tracking
Review visit reports, follow up on actions and schedule appointments
Assist with sales presentations, on site customer visits and marketing materials as required
Overview
Location: Long Eaton, Nottinghamshire
Department: Sales
Hours: 37 hours per week – 8.00am to 4.30pm Mon–Thurs (30 mins lunch), 8.00am to 1pm on Friday (no lunchbreak).
Contract: Permanent contract
Benefits: 6.51% employer pension contribution, 3 x salary life assurance, 26 days holiday rises with service, free parking.
Requirements Essential
Proven experience in a sales support or customer service role
Strong administrative and organisational skills with excellent attention to detail
Confident communicator with a professional telephone and email manner
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to manage multiple task and meet deadlines
Customer focused with a professional and friendly manner
Highly organised, proactive and methodical
Reliable team player who enjoys working cross-functionally and can also work independently
Adaptable and comfortable with handling complex queries
Desirable
Experience working in a manufacturing, engineering or technical environment
Familiarity with SAP Business One
Experience supporting international sales
Understanding of technical products or willingness to learn
How to Apply please send your CV and a brief covering statement to
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
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