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Über
At Phothera, we are advancing phototherapy to make people safer, healthier, and more productive. We are looking for entrepreneurial leaders with a strong bias-for-action to accelerate adoption and growth. Provides administrative support to Phothera sales staff. Managing customer inquiries, process orders, and generate sales reports. Essential Duties And Responsibilities
Providing sales support to assigned customer accounts. Responding to customer inquiries. Preparing quotations and entering customer orders and related work orders. Preparing shipping documents such as commercial invoice, letter of credit and packing list. Invoicing customer orders. Performing market research including seeking new distributors. Helping with trade show preparation and follow up. On occasion representing organization at trade shows. Coordinate with production to meet customer deadlines. Update and maintain distributor and home price guides. Translation from English to Spanish for sales material and product documentation. All other duties as assigned Supervisory Responsibilities
None. Qualifications
Knowledge of administrative recordkeeping practices Excellent written and verbal communication skills A proactive approach toward problem-solving Ability to read and interpret documents such as safety rules and procedure manuals Effective phone etiquette skills Ability to speak, read and interpret Spanish Education and/or Experience
High school diploma and 1-2 years' experience in a sales/customer service or office administrative role Fluency in Spanish (written and spoken) is required Work Environment
Able to sit for extended periods of time Able to use a computer for extended periods of time Dedication To The Quality System
Our objective is to provide a system that promptly detects non-conformances and provides timely and effective control and corrective actions. This Quality System establishes an effective means of assuring product quality. It is our policy to provide full compliance with the Quality System throughout all facets of contract performance and the order fulfilment process. This ensures that all of our products and services meet or exceed the expected company standards as well as those of our customers and the ISO 13485 International Standard, MDSAP, FDA, as well as EU-MDR and other regulations and standards. We operate the Quality System as an overall management system for all products.
Sprachkenntnisse
- English
Hinweis für Nutzer
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