Patient Access Representative - Part Time, Day Shift

Job Family :

Travel Required :

Clearance Required :

What You Will Do :

The Admitting Representative is ONSITE at Ojai Community Memorial Hospital in Ojai, CA.

• Provides excellent customer service to all individuals.
• Perform accurate registration, arrival, and check-in functions upon a patient presenting themselves for service.
• Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems.
• Obtain all necessary patient signatures and information at time of arrival.
• Escalates any advanced or complex registrations to a more experienced team member.
• Perform real-time insurance eligibility and benefits verification for unscheduled/walk-in patients, when necessary.
• Verifies insurance benefits; explain financial requirements to the patient or patient representative and collects any outstanding patient portion prior to or at the point of service.
• Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate.
• Ensure that all activities related to hospital collection activities meet department requirements.
• Some holiday and weekend work when needed.
• Serve as preceptors/trainers to orientee.
• Serve as a mentor to new associates and assist in new employee orientation.
• Performs other duties as assigned.

Shift: 8-hour shifts ONSITE at Ojai Community Memorial Hospital in Ojai, CA - Day Shift - Mondays 8:30am-5:00pm with rotating weekends, on call, and holidays.

What You Will Need :

High School Diploma or equivalent (GED)

0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting.

What Would Be Nice To Have :

One (1) year Patient Access experience

Data Entry experience

Familiar with health plans/insurance

Bilingual in English and Spanish

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings