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Jr. Project ManagerJ&M GroupToronto, Ontario, Canada
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Jr. Project Manager

J&M Group
  • CA
    Toronto, Ontario, Canada
  • CA
    Toronto, Ontario, Canada
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Job Description
We are seeking an experienced Project Manager to lead the end-to-end delivery of a Microsoft Dynamics 365 CRM transformation initiative. This role requires strong leadership, stakeholder management, and a deep understanding of CRM systems, particularly Microsoft Dynamics 365. The ideal candidate will have a proven track record of managing complex digital transformation projects in a fast-paced environment.

Job Description
We are seeking an experienced Project Manager to lead the end-to-end delivery of a Microsoft Dynamics 365 CRM transformation initiative. This role requires strong leadership, stakeholder management, and a deep understanding of CRM systems, particularly Microsoft Dynamics 365. The ideal candidate will have a proven track record of managing complex digital transformation projects in a fast-paced environment.
Key Responsibilities

  • Define project scope, goals, and deliverables aligned with business objectives.
  • Develop detailed project plans, schedules, and budgets.
  • Lead cross-functional teams including business analysts, developers, testers, and change managers.
  • Manage stakeholder expectations and ensure effective communication across all levels.
  • Oversee vendor and partner coordination for CRM implementation.
  • Monitor project progress and adjust plans as needed to meet deadlines and budget.
  • Identify, assess, and mitigate project risks and issues.
  • Ensure quality assurance and compliance with internal and external standards.
  • Drive user adoption and change management initiatives.
  • Conduct post-implementation reviews and ensure knowledge transfer.
Required Qualifications
  • Bachelor's degree in Business, Information Technology, or related field (MBA preferred).
  • 4-5 years of project management experience, with at least 3 full-cycle CRM/D365 implementations.
  • PMP, PRINCE2, or Agile certification preferred.
  • Strong knowledge of Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing).
  • Experience with data migration, system integration, and release management.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proficiency in Microsoft Project, Azure DevOps, and Office 365 tools.
Preferred Skills
  • Experience in regulated industries (e.g., finance, healthcare).
  • Familiarity with Power Platform (Power BI, Power Automate).
  • Understanding of GDPR and data privacy regulations.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Contract
Job function
  • Job function Project Management and Information Technology
  • Industries IT Services and IT Consulting

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  • Toronto, Ontario, Canada

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  • English
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