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Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.
Here is the role: Working as part of a wider transformation team, the Business Analyst works closely with customers and internal teams to gain a strong understanding of business strategy, processes, services, and operating context. The role focuses on capturing and analysing business requirements, identifying process improvements and ensuring business needs are clearly translated into effective technical solutions.
This role plays an important part in representing the customer perspective throughout delivery and supporting change initiatives across multiple projects.
Key Responsibilities
Identify key stakeholders and gather business requirements and functional specifications
Analyse, document, and map business processes, including defining “As Is” and “To Be” states
Support the identification of gaps, risks and opportunities for process improvement
Work closely with technical delivery teams to ensure business requirements are understood and reflected in solution design
Challenge assumptions to ensure proposed solutions meet both current and future business needs
Collaborate with Project Managers, Technical Leads and project stakeholders to ensure priorities and dependencies are clear
Support User Acceptance Testing (UAT), including test planning, execution support, and defect management
Assist with the development and delivery of training materials and support for end user
Work with internal teams and third-party vendors, including developers, architects, QAs, and other business analysts, using a range of delivery methodologies and tools
Maintain clear documentation and ensure traceability of requirements throughout the delivery lifecycle
Skills and Attributes You’re great at:
Delivering business process improvement and change outcomes
Communicating clearly and managing expectations with stakeholders at different levels
Working collaboratively in cross-functional teams while balancing competing priorities
Managing multiple tasks or projects simultaneously
Building strong professional relationships with clients and internal teams
Applying strong analytical thinking and attention to detail
Managing time effectively and delivering against agreed commitments
Experience and Knowledge It would be great if you have:
Practical experience working as a Business Analyst in a transformation or delivery environment
Experience supporting projects using recognised delivery methodologies, particularly Agile
An understanding of the technologies used within a Microsoft-centric environment e.g. Entra, Purview, Defender, M365, Azure etc.
Experience using delivery and collaboration tools such as Microsoft Office 365 and Azure DevOps
Exposure to UAT processes and business change activities
Experience working in a consulting, systems integrator or similar client-facing environment
An industry-recognised Business Analyst qualification (desirable but not essential)
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Sprachkenntnisse
- English
Hinweis für Nutzer
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