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Office ManagerUniversal Business TeamWetherby, England, United Kingdom

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Office Manager

Universal Business Team
  • GB
    Wetherby, England, United Kingdom
  • GB
    Wetherby, England, United Kingdom

Über

Location: Wetherby, West Yorkshire Type: Full-time | Office-based Salary: £38,000-£45,000 (Dependent on Experience) A fast-growing business. A pivotal role. A chance to make real impact. We're working with a rapidly expanding, family-owned business that supports one of the UK's most vital sectors. Known for exceptional service, speed, and attention to detail, this business is transforming kitchens and dining environments nationwide — and they're looking for a highly capable Office Manager to become the engine behind their daily operations. This is not a typical office management role. It's hands-on, varied, and central to the success of the business. The Role Working closely with the Founder/Managing Director, you'll be at the heart of the operation — supporting clients, suppliers, and internal processes from initial enquiry through to delivery and aftercare. This is a true end-to-end role, ideal for someone who thrives in a fast-paced environment, enjoys responsibility, and takes pride in delivering an outstanding customer experience. Key Responsibilities Managing inbound enquiries and client queries Preparing and issuing accurate, timely quotations Sales support to the Managing Director (quoting, sourcing, pricing) Processing sales and purchase orders Liaising with suppliers and customers to ensure smooth project delivery Managing customer service follow-ups and warranty claims Maintaining CRM and product databases Supporting pricing, sourcing and project coordination Keeping the office organised and improving internal processes Producing weekly and monthly reports for senior stakeholdersValues That Matter This business is deeply values driven. The successful candidate will naturally align with: Customer Centric: Everything starts and ends with the client Agile: Fast, flexible and collaborative Personal: Relationships matter — internally and externally Responsive: Speed isn't a buzzword, it's a standard Entrepreneurial: Ownership, initiative and continuous improvementRequirements Proven experience in office management and/or sales support Highly organised with excellent attention to detail Confident handling client conversations — including challenging ones IT-literate; experience with CRM systems such as HubSpot or Dynamics 365 is a plus A proactive, solutions-focused mindset Comfortable in a small, fast-moving team Someone ambitious who wants to grow with the business and take on more responsibility over timeBenefits A chance to shape the role and influence how the business operates Work closely with the Founder in a trusted, impactful position Be part of a close-knit, values-led team Free parking and flexible working discussions Competitive salary and generous holiday entitlement The satisfaction of supporting a critical UK sector A culture where speed, service and relationships truly matterIf you're looking for a role where your organisation, drive and people skills will genuinely make a difference — this could be your next step
  • Wetherby, England, United Kingdom

Sprachkenntnisse

  • English
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