System Administrator

DANE's commitment to employee retention is multifaceted: from respectful treatment and aggressive PTO (from day 1) to expansive benefits and continuous learning opportunities, we create a workplace where you can thrive and be your best.

We are looking for a System Administrator with MECM/SCCM Experience to join our team. As a member of the team, you will be responsible for maintaining the established standard operating environment (SOE) for desktops and remote devices, modifying or building software packages, deploying patches, and more.

Location: Washington DC

Job Type: Full Time Onsite / Possible Hybrid after initial training and access granted (3 days onsite, 2 days remote)

Education: B.S. degree with an emphasis on IT, Computer Science, or related field.

Experience: Minimum 3 years of experience providing IT technical support or administering IT systems

Clearance: Must hold Active DoD Top Secret Clearance or higher

Responsibilities

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering, to include collection and query creation and management; application and package deployment; content distribution, management and troubleshooting, and custom report creation.
• Organize and provide support in the sustainment of end-point devices as part of a large enterprise.
• Collaborate with team and client to increase efficiency of processes while increasing overall organizational security levels.
• Lead continuous improvement efforts within the team and work with support organization to improve operations and execution.
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices.
• Plan and execute the update of Windows 10/11 systems to the latest builds.
• Communicate effectively (in oral and written form) with a variety of audiences, work well within small and large team environments.
• Mentor staff in building troubleshooting skills.
• Create reports using SQL reporting. Modify/build software packages /updates for applications.
• Create PowerShell scripts to resolve issues with MECM/SCCM clients and WMI repository.
• Create, test, and troubleshoot GPOs.
• Create packages and deploy drivers and BIOS updates.
• Create images using sysprep or MDT process.

Requirements

• Must have at least one technical certification: Security+ CE, Network+, MCSE, MCSA, or MS Modern Desktop Admin.
• Minimum 3+ years of experience providing IT technical support or administering IT systems.
• Minimum 3+ years of experience working with MECM/SCCM.
• Strong PowerShell scripting experience.
• Strong experience with creating images using the sysprep or MDT process.
• Experience patching, deploying software, and resolving MECM/ SCCM client problems.
• Knowledge and experience with Active Directory and creating GPOs.
• Experience in managing workforce task assignment.
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills.
• Work well under pressure with differing levels of leadership.
• Exposure to other network monitoring systems and IT Service Management (i.e., Splunk or similar).
• Experience using ITIL Ticket Management System – ServiceNow or equivalent.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with the ITIL 3 or 4 Framework.

Physical Requirements:

• Must be able to sit for long periods of time in front of a computer.

DANE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Pay: $80, $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending