Site Case Manager

The Site Case Manager at Flagstaff Shelter Services plays a crucial role in supporting individuals experiencing homelessness in achieving and maintaining housing stability. This position serves as the main point of contact for clients residing at the congregate Huntington Shelter and the non-congregate housing at The Crown and The Lantern. The Site Case Manager will play a crucial role in ensuring effective communication, coordination, and support for clients as they navigate their housing journey.  The Site Case Manager works collaboratively with the shelter staff, community partners, and housing agencies to provide compassionate support and advocacy for clients. This position offers the opportunity to make a meaningful difference in the lives of individuals experiencing homelessness by providing vital support and advocacy throughout their housing journey. If you are passionate about social justice and committed to empowering individuals to achieve housing stability, we encourage you to apply.

Schedule - Monday through Friday, 8am to 4pm or 9am to 5pm.

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Responsibilities

• Conduct participant intakes, develop individualized service plans, and provide ongoing case management services. Develop and implement individualized client service plans in collaboration with clients, updating quarterly.
• Meet regularly with clients to facilitate rehousing and promote housing stability. Responsible for outreach and engagement of clients through telephone calls, emails and home visits.
• Conduct property inspections and report details on client care as required per HUD.
• Utilize Homeless Management Information System (HMIS) to input and maintain timely, accurate client file and case management documentation. Provides accurate documentation of services, all contacts and information regarding the case including identifying resources, completed referrals, progress notes and detailed summaries of all services and contracts.
• Track data and provide services in compliance with the CoC HMIS Data Quality Plan and HUD standards.
• Utilize available financial resources to help move clients forward in their housing journey. Complete monthly progress reports and billing as required. Tracks budgetary spending, makes check and