Retail Store Manager

OVERVIEW

Founded in 1956, the Christopher & Banks motto is Effortless Style for Real Life. This Brand specializes in offering women's value-priced apparel and accessories that cater to women of all sizes.

The Store Manager is responsible for managing store operations to ensure a great customer experience and maximum profitability. As a Store Manager you help maintain exceptional store visual presentation and drive sales growth. 

KEY RESPONSIBILITIES

Service and Results 

• Achieves Store Sales Plan (monthly/Quarterly/Annually) by developing daily sales goals based on company budget and a strategic plan to achieve them 
• Consistently achieves Store ADS and UPT goals 
• Schedule team for the needs of the business, considering daily goal achievement, store traffic, floor coverage, holidays & events etc. 
• Develops and builds customer base/client list by soliciting customer information at POS with each transaction 
• Manages an efficient and accurate inventory receipt and sell through process 

Recruit, Coach and Develop Team

• Recruit, Interview, train and manage performance of their team. Fill open positions within 30 days 
• Maintains an engaged floor presence and leads by example in modeling and educating on product knowledge, STYLE selling 
• Coaches team to achieve KPIs (Sales, ADS, UPT, adding customers info at POS) and hold team accountable 
• Provides timely feedback, training, and coaching that result in improved performance.
• Holds team accountable for achieving performance and service expectations. 
• Communicates clearly and respectfully and promotes teamwork.

Operations 

• Maintains general operations of the store including keyholding responsibilities and adheres to all operational policies and procedures, including loss prevention, to ensure safe and efficient operations. 
• Organizes and leads efforts to maintain a store that is safe, clean, and easy to shop.
• Executes corporate directives within designated timeframes.

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or equivalent along with 3 years of retail management experience. Specialty store or boutique preferred.
• Strong organizational and retail selling skills with the ability to prioritize and manage time effectively.
• Ability to foster teamwork and collaboration.
• Retail math and technology aptitude including ability to operate POS, PC, email, and iPad functions.
• Ability to make