District Manager

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities: Training and Coaching:

• Training and coaching MarketSource retail sales representatives inside Target Mobile's retail locations to sell and demonstrate Wireless products, accessories and services to customers

Areas of Focus:

• Ensure that the highest level of guest service is provided using Target Mobile's go to market criteria.
• Ensure that our associates represent MarketSource in our client with the highest integrity and ethical standards.
• Ensure that MarketSource's agnostic consultative selling framework is mastered and executed.
• Ensure that all products and services are consistently offered to all clients base on our needs based selling strategy
• Ensure that product and kiosk hygiene are executed at the highest level.
• Ensure that all shrink goals are met.

Relationship Development:

• Establish and maintain critical relationships with Target Mobile's Retail Partners including Store Managers, dept. leads and other associates.
• Ensure the development and maintenance of strong relationships with all vendors. This includes adoption of all pertinent product knowledge and promotional activity.
• Ensure and promote strong relationships with the field team and Regional Leadership to ensure communication continuity and adoption of all directives

Management:

• Manage sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
• Ensure employee satisfaction through progressive employee engagement
• Interview and hire high quality full and part time Sales Rep candidates
• Manage attrition through key performance indicators
• Manage performance in district to achieve sales objectives
• In conjunction with Support Team Members, Manage all aspects of in store execution , including but not limited to:
• Geo check in and out
• Kiosk shift scheduling and hours completion
• Call report compliance
• Work collaboratively with field sales leadership
• Communicate and execute launch of projects and initiatives
• Participate in retail partner's weekly sales meeting
• Provide regular reports to sales leadership
• Participate in and complete required sales training
• Provide feedback on current kiosk performance
• Providing responsibility for distribution, tracking and retention of all team resources
• Strategic Partnership
• Identify trends and opportunities
• Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations

Requirements:

• 3-5 years training, sales,