Referral Coordinator/ Medical Assistant

Job Opening: Referral Coordinator / Medical Assistant
Coastal Health Blackshear GA
is currently seeking a motivated, detail-oriented, and career-driven
Referral Coordinator / Medical Assistant
to join our growing practice. This role is ideal for a Medical Assistant who is experienced in
patient care, referral coordination, and insurance verification
, and who enjoys supporting both clinical and administrative functions in a fast-paced medical office.

The Referral Coordinator / Medical Assistant will manage
inbound and outbound referrals
, assist with
patient care and clinical flow
, and support the office with scheduling, insurance processes, and administrative tasks. The ideal candidate is organized, patient-focused, and comfortable working across departments.

*Key Responsibilities *

• Greet, direct, and assist patients and visitors in person and via phone or electronic communication
• Perform Medical Assistant duties, including assisting providers with patient care and clinical workflows
• Coordinate inbound and outbound referrals, ensuring timely and accurate processing
• Serve as a liaison between patients, providers, insurance companies, and specialist offices
• Schedule patient appointments and referrals based on medical necessity and provider direction
• Verify insurance eligibility, obtain authorizations, process co-payments, and manage referral inquiries
• Maintain accurate patient records through electronic and paper systems
• Support patient flow by coordinating appointments, referrals, and follow-up care
• Assist with medical records management, filing, and documentation
• Provide clerical and administrative support and interface with multiple departments as needed

*Qualifications *

• Certified or experienced Medical Assistant required
• Strong experience with referrals, insurance verification, authorizations, and medical office workflows
• Knowledge of EHR systems and medical documentation
• Excellent communication, organizational, and multitasking skills
• Ability to work independently and as part of a team
• Patient-focused with a professional and compassionate demeanor

*Benefits *
This position offers a comprehensive benefits package including, but not limited to:

• Competitive wages
• Health, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• 401(k)
• Up to 3 weeks of paid time off
• 7 paid holidays
• A supportive environment that encourages career and personal growth, with opportunities for advancement within Coastal Health

Qualifications
Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.