Warehouse Manager

Job description:

Position Overview
The Warehouse Manager is responsible for the day-to-day oversight of all warehouse activities, ensuring accurate inventory control, cost-effective freight management, and a safe, efficient workplace. This role balances hands-on involvement—such as forklift operation and palletization—with strategic responsibilities such as carrier negotiations, KPI tracking, and continuous-improvement initiatives rooted in lean principles.

Key Duties & Responsibilities

Responsibilities

• Shipment Coordination
• Schedule, book, and track all inbound and outbound shipments (parcel, LTL, FTL, and container).
• Ensure proper documentation, labeling, and carrier compliance for on-time pickups and deliveries.
• Inventory Control
• Maintain optimal stock levels through regular cycle counts and system reconciliation.
• Proactively alert the purchasing team of reorder points or spikes in demand to prevent stockouts or overstocking.
• Hands-On Warehouse Support
• Operate forklifts and other material-handling equipment to assist with palletization, staging, loading, and unloading trucks.
• Model and enforce best safety practices on the floor.
• Damage & Claims Management
• Inspect inbound and outbound products for damages, file freight claims promptly, and follow through to resolution.
• Document root causes and collaborate with carriers, vendors, and internal teams to minimize future losses.
• Freight Cost Optimization
• Continuously analyze freight spend, negotiate carrier rates, and consolidate shipments where feasible.
• Develop creative routing and packaging solutions that reduce costs without sacrificing service quality.
• 3PL & External Partner Coordination
• Engage and manage third-party logistics (3PL) providers during peak demand, overflow storage, or specialized projects.
• Monitor 3PL performance against service-level agreements and reconcile invoices.
• Performance Monitoring & Reporting
• Track KPIs such as order accuracy, on-time shipments, dock-to-stock time, and labor productivity.
• Present weekly and monthly performance dashboards to leadership, highlighting wins and targeted corrective actions.

Skills

• Proficiency in shipping and receiving processes.
• Experience with warehouse management systems (WMS) for tracking inventory and orders.
• Strong knowledge of inventory control techniques and best practices.
• Familiarity with logistics operations and transportation management principles.
• Understanding of lean methodologies to improve operational efficiency.
• Ability to manage supply chain functions effectively.
• Excellent organizational skills with attention to detail.
• Strong leadership abilities with effective communication skills.

Join our team as a Warehouse Manager where you can contribute to our success by ensuring smooth operations within our facility

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 to 10 hour shift
• Day shift
• Holidays
• Monday to Friday
• Some Saturdays if needed
• Overtime

Ability to Commute:

• Grand Rapids, MI Required)

Ability to Relocate:

• Grand Rapids, MI 49504: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $55, $65,000.00 per year

Benefits:

• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person