Sales Manager

General Responsibilities:

• Conduct and continuously update local market research.
• Sell incremental room nights for assigned properties.
• Develop and execute each hotel's marketing plan.
• Achieve and exceed the revenue targets for the assigned properties.
• Assess the market potential and develop new business opportunities while at the same time increasing revenues from existing customers.
• Conduct and enhance public and community relations.
• Sell Meeting Room and Board Rooms
• Sell Group rooms and/or Meeting space
• Catering organization

Primary Functions:

Revenue:

• Sales & Marketing: Prepare and implement the hotel's annual sales and marking plan, make sales calls to key accounts and potential clients, and capitalize on all revenue opportunities.
• Financial: Aggressively pursue revenue goals and effectively utilize yield management and revenue maximization tools.

Community Involvement:

• Ensure good standing in the community by developing and maintaining relationships with Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.

Quality:

• Guest Service: Work closely with the Front Office and Housekeeping staff to ensure that the hotel meets/exceeds Lotus Management, Inc.'s and brand standards for guest satisfaction.

Leadership:

• Leading: Motivate, coach and train team members, set goals and hotel team members accountable, and provide feedback, rewards and recognition as described in policies and procedures.
• Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a collaboration, nurture a positive, professional work environment, and adhere to Lotus Management, Inc.'s standard operating procedures.

Specific Responsibilities:

• Send a daily end of the day activity and an accomplishment email to General Manager and a copy to the Director of Operations.
• Achieve revenue and RevPar targets for all business segments.
• Establish monthly sales forecasts. Keep the General Manager and Corporate appraised of the status of these forecasts to ensure that the property has a steady stream of business through the year.
• Develop and execute advertising programs within the GM guidelines and the approved budgets.
• Leverage cross sell opportunities amongst all Lotus Management, Inc. properties.
• Maintain a high visibility in the surrounding communities.
• Maintain efficient sales office procedures for productive use of staff time and insure the maintenance of accurate and updated