Office Manager

Davam Family Medicine is seeking a highly organized and motivated Office Manager / Front Office Coordinator to join our growing team. This is a hybrid leadership position in which you will oversee daily operations while also participating in front-desk responsibilities. If you are a proactive problem-solver who thrives in a fast-paced environment and enjoys supporting both staff and patients, this role is an excellent fit for you.

About Davam Family Medicine

Davam Family Medicine is part of the Davam group, which includes Davam Urgent Care and Davam Aesthetics. At Davam, our vision is to Promise to CARE for every individual we encounter, whether a patient or a coworker. To Promise to CARE means being C*ompassionate, Appreciative, Respectful, and E*thical. Through this commitment, we have built a collaborative culture focused on exceptional care and an outstanding patient experience.

Responsibilities

• Oversee daily office operations, workflows, and staff performance.
• Manage scheduling, patient flow, and provider calendar.
• Supervise front-desk and clinical support teams.
• Manage patient check-in/check-out process with accuracy and efficiency.
• Verify insurance, assist with patient registration, and process payments.
• Schedule appointments and manage patient inquiries by phone and in person.
• Ensure compliance with HIPAA, OSHA, and internal practice policies.
• Coordinate inventory management, vendor relationships, and supply ordering.
• Monitor operational KPIs, patient satisfaction, and staff productivity.
• Lead staff meetings, support team development, and implement process improvements.
• Resolve patient inquiries, complaints, and billing questions promptly and professionally.

What We're Looking For

• 3+ years of experience in medical office management or healthcare administration.
• Family practice experience is a plus.
• Strong understanding of medical billing, insurance verification, and front-office operations.
• Experience with EHR systems.
• Strong leadership, communication, and problem-solving skills.
• Professional, organized, and committed to delivering exceptional patient service.
• Ability to thrive in a fast-paced environment.

If you are passionate about providing exceptional patient care and are looking for a rewarding opportunity, we encourage you to apply We look forward to welcoming you to our team

Job Type: Full-time

Pay: $ $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person