Admissions Coordinator

Job Summary
We are seeking a dynamic and detail-oriented Admissions Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a seamless and welcoming experience from the moment they arrive. Your expertise in medical administrative support, insurance verification, and electronic health record (EHR) systems will be essential in coordinating patient intake, managing documentation, and facilitating efficient clinic operations. This position offers an exciting opportunity to contribute to high-quality patient care while utilizing your strong organizational skills and medical terminology knowledge.

WEEKENDS ONLY AND HOLIDAYS

8AM-5PM.

Duties

• Greet patients and visitors with professionalism and courtesy, providing exceptional patient service at the front desk.
• Manage patient check-in and check-out processes using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes.
• Review medical documentation for completeness and accuracy, supporting proper medical billing and coding procedures.
• Schedule appointments efficiently using medical scheduling software like Dentrix or Eaglesoft; coordinate with clinical staff to optimize clinic flow.
• Maintain accurate medical records by filing, updating electronic health records (EHR), and managing health information management tasks.
• Assist with insurance authorization processes, intake procedures, and documentation review to ensure compliance with HIPAA regulations.
• Handle multi-line phone systems with professional phone etiquette; respond promptly to patient inquiries and direct calls appropriately.
• Support administrative functions such as filing, data entry, typing reports, and managing office supplies to ensure smooth clinic operations.

Qualifications

• Proven experience in medical office management or healthcare administrative support; clinic or dental office experience is highly preferred.
• Familiarity with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks; experience with Eaglesoft or Dentrix is a plus.
• Strong knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and insurance verification processes.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software.
• Exceptional customer service skills with a professional phone manner and strong interpersonal communication abilities.
• Ability to handle sensitive patient information in compliance with HIPAA regulations; attention to detail in documentation review.
• Bilingual abilities are desirable to serve diverse patient populations effectively.
• Prior clinic or hospital experience is advantageous; familiarity with dental terminology or dental office procedures is a plus.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment; clerical experience is beneficial. Join our team as an Admissions Coordinator and play a crucial role in delivering outstanding patient experiences while supporting our clinical staff through efficient administrative processes

Pay: $ $22.00 per hour

Work Location: In person