Business Analyst

Title: Business Analyst III

Location: North Carolina – Gastonia (800 Gaston Rd, Gastonia, NC 28056, United States)

Hybrid – Mon, Tues and Thurs -in office – Wed & Fri remote

12 months contract Extendable

Job Description:

What You Will Do:

• Elicit, analyze, and document business requirements for system enhancements and projects.

• Facilitate requirements gathering sessions and ad hoc meetings with business stakeholders.

• Apply problem solving, analytical and critical thinking skills to facilitate end to end requirements gathering.

• Document business benefits and validate with Business Sponsor.

• Establish good relationships and maintain effective communication with *** TIS partners as well as supporting process teams.

• Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.

• Take ownership of assigned duties and successfully execute on all tasks while balancing multiple demands simultaneously.

• Develop and send communication to business stakeholders advising them of the impacts of system improvements.

• Participate in design sessions to ensure proposed solution meets requirements and document solution approval as needed.

• Partner with enterprise functional and technical teams to prepare for user acceptance testing. Develop test scripts and prepare test data.

• Conduct regression testing for GDS Systems (for GDS & Enterprise changes) as needed.

• Validate outcome of solution after implementation into production.

• Confirm with Business Sponsor that change benefits have been realized.

• Augment system enhancement and implementation projects as needed.

Who You Are:

• Knowledge of technology systems and solutions.

• Knowledge of technology implementation requirements and methodologies.

• Understanding of Distribution Operations or Customer Care and the needs of the business.

• Excellent analytical and problem-solving skills.

• Ability to make sound decisions and deliver results.

• Stellar interpersonal skills including building consensus, negotiation, and facilitation.

• CBAP Certification or other formally recognized education in the field of business analysis can be considered as an asset.