Rooms Operations Manager

As a member of our hospitality team, the primary responsibility of an Operations Manager is to provide effective leadership by overseeing the daily operations of the
Food & Beverage
department and
Housekeeping
Department. This role is responsible for F&B purchasing, menu planning, implementing control and inventory procedures, and maintaining compliance with
IHG
brand standards. This role will play a crucial role in
supporting associates
during peak periods to ensure
exceptional service
and create a positive work environment. This role plays a vital part in professionally handling guest concerns, with the ability to empathize with guest feedback, and take swift action will contribute to
creating a positive and memorable experience.
What You'll Do

• Lead and inspire teams in Food & Beverage & Housekeeping.
• Deliver top-tier guest service while ensuring every detail shines.
• Keep operations on track with smart scheduling, purchasing, and cost control.
• Champion safety, sanitation, and compliance standards.
• Turn guest feedback into action plans that raise the bar.
• Develop associates through hands-on training, coaching, and mentorship.

What Makes You a Great Fit

• A natural leader who loves motivating and empowering others.
• Experienced in hotel operations with a passion for hospitality.
• Strong problem-solver with an eye for detail.
• Driven to create memorable guest experiences and positive team culture.

Why You'll Love It Here

• Comprehensive Health Coverage (Medical, Dental, Vision)
• 401(k) with Company Match
• Discounts on hotel stays, dining, retail, and spa services
• Free Golf
• Tuition Reimbursement & Professional Development
• Paid Time Off & Holidays

Apply today and bring your leadership, energy, and passion for hospitality to our team
Hospitality with Heart & Soul
At PCH Hotels & Resorts, we believe that our "Heart & Soul" is what sets us apart – in our connections with associates, owners, partners, communities, and our unmatched guest experience. If you're looking for a career in the hospitality industry that's both challenging and rewarding while providing opportunities for growth and advancement, apply now and become a part of a dynamic team that's making a difference

PCH Hotels & Resorts is an award-winning, full-service hospitality management company that operates nine hotels and resorts, featuring 25+ restaurants, bars, and lounges, as well as full-service spas, retail shopping, a performing arts center, and more As a trusted partner of Marriott, IHG, Autograph, and Renaissance brands, we are poised for continued growth and expansion in the hotel, resort, and lifestyle segments and we're always looking for talented individuals to join our team