Office Assistant/Receptionist

Job Overview
We are seeking a dynamic and organized Office Assistant/Receptionist to join our team This role is vital in creating a welcoming and compassionate environment for our customers and families we serve. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to handle a variety of administrative and clerical tasks. Your enthusiasm and professionalism will help foster a positive office atmosphere while supporting our team's efficiency and productivity.

Responsibilities

• Greet visitors, clients, and vendors with a friendly, professional demeanor, providing exceptional customer service at all times
• Manage multi-line phone systems, answer inquiries promptly, and direct calls accurately using proper phone etiquette
• Maintain organized filing systems
• Perform data entry, proofreading, and document management tasks with precision and attention to detail
• Handle calendar management for appointments, meetings, and events, ensuring schedules are up-to-date and well-coordinated
• Support owners and funeral directors with duties such as help prepare for a funeral service, maintain records and documents, contact insurance companies, supply inventory and order materials, and basic maintenance as it pertains to the cleanliness of the funeral home.
• Assist with bookkeeping tasks using QuickBooks or similar software to support financial record-keeping
• Provide administrative support including email correspondence, answering phones, and managing incoming/outgoing mail

Skills

• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools
• Experience with office management tasks such as filing, data entry, and document proofreading
• Excellent customer service skills with a friendly, compassionate attitude, professional demeanor, and proper candor as it pertains to sensitive information and situations
• Familiarity with multi-line phone systems and phone etiquette standards
• Ability to handle confidential information discreetly
• Strong time management skills
• Basic bookkeeping knowledge using QuickBooks or similar software is advantageous

Please join us in creating an inviting and positive office environment. We value kind, driven individuals who are eager to contribute their skills in administrative support while helping us to deliver outstanding service every day. This paid position offers an exciting opportunity to develop your office management expertise within a supportive team.

Job Types: Full-time, Part-time

Pay: $ $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Life insurance
• Paid time off
• Parental leave

Work Location: In person