Referral Coordinator

Referral Coordinator – Blackshear, GA
Coastal Health

Coastal Health is seeking a motivated, career-oriented Referral Coordinator to join our growing office in Blackshear, GA. The ideal candidate will have strong knowledge of insurance verification, excellent communication skills, and a passion for providing high-quality patient support. This position handles both inbound and outbound referrals and may also assist with scheduling patient appointments and coordinating care with physicians or specialists based on patient needs.

• Greet, direct, and assist patients and visitors in person or via phone.
• Serve as a coordinator and liaison between patients, providers, and the practice to ensure smooth referral and scheduling processes.
• Maintain patient flow by coordinating referrals and appointments efficiently.
• Accurately collect, document, and retrieve data using both computerized and paper systems.
• Perform registration tasks, including insurance verification, co-payments, authorizations, and referral inquiries.
• Assist with maintaining medical records and filing systems.
• Provide clerical and administrative support, interfacing with multiple departments as needed.

• Advanced knowledge of insurance verification is required.
• Strong organizational, communication, and multitasking skills.
• Experience in a medical office setting is preferred.

Coastal Health offers a comprehensive benefits package, including:

• Competitive wages
• Full health benefits (medical, dental, vision)
• Life insurance
• Short- and long-term disability
• 401(k)
• 3 weeks paid time off (PTO)
• 7 paid holidays
• A supportive environment that fosters career and personal growth, with opportunities for advancement

Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork. Insurance experience, and Athena experience