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Sales AssociateUnited BanksharesUnited States

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Sales Associate

United Bankshares
  • US
    United States
  • US
    United States

Über

Sales Associate
The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services and must have the ability and desire to interact in a team environment and be willing to contribute to team goals. Responsibilities include: operating with accuracy and efficiency with core banking systems and processing transactions with a sales associate cash drawer; balancing assigned cash daily and maintaining strict adherence to security procedures and sole control of cash drawer and assigned cash limits; adhering to cash differences/controllable losses policy; identifying customers by understanding and obtaining proper documentation of identification, obtaining and/or verifying endorsements/payees, cash and checks/withdrawals/transfers and obtaining supervisor approval for authorization at bank-established cash limits; complying with all department and company policies, procedures, and overall security; preparing mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations; contributing to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans; ensuring delivery of excellent customer service throughout the bank by adhering to sales and service standards; promoting and maintaining positive relationships with all internal and external customers; responsible for keeping current and being knowledgeable in order to communicate the bank's products and services to clients; as business needs arise, ability to open and/or close the branch and may require working hours outside normal scheduled hours. Skills/Qualifications include: high school diploma or equivalent; successful completion of the bank's in-house Sales Associate Training Program; previous customer service contact experience is highly desired; ability to demonstrate a sales-oriented professional demeanor; excellent communication skills required; verbal and written communications skills in Spanish or additional language a plus; experience in handling money preferred; proficiency in Microsoft Office Products (Word, Excel) required; understanding and working knowledge of appropriate core banking system is a plus; detailed oriented; professionalism and confidentiality are essential; flexibility on work schedule as business needs arise. Key competencies include: customer service; interpersonal skills; dependability (attendance & punctuality); task management. Essential functions include: sitting and standing for extended periods of time; ability to operate a computer keyboard, mouse, and other computer components; ability to reach over teller counter or desk area to receive customer transaction documents; ability to lift and carry up to twenty pounds; ability to converse and exchange information with all levels of staff within organization; ability to observe, perceive, identify, and translate data. At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
  • United States

Sprachkenntnisse

  • English
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