Risk Programme Quality AssuranceCBRE Local UK • Clerkenwell, England, United Kingdom
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Risk Programme Quality Assurance
CBRE Local UK
- Clerkenwell, England, United Kingdom
- Clerkenwell, England, United Kingdom
Über
Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Job Title: Risk Programme Quality Assurance
The Risk Quality Assurance will be responsible for controlling the quality of output and reporting from our Asbestos Management Plan Reviews and Visual Re-Inspections programmes. They will work closely with the Risk Programme Technical and Support leads to ensure the highest standards of quality Assurance are met.
RESPONSIBILITIES Role Summary
Report and Alphatracker Asbestos Register review Develop, implement and maintain monthly Quality Assurance Reporting Feedback and support in the improvement of MPR & re-inspection reporting Asbestos technical operations support where required Assisting the Technical Lead in delivery of in-house training/development of Risk Specialists. Driving performance Supporting the Risk Programme Manager Programme Support Lead Delegation Cover
Strategic Planning and Review
Proactively drive improvement across the 'Asbestos Management Plan Review' and 'Visual Re-inspection' reporting outputs. Lead the quality assurance activities across risk programmes. Work closely with the Risk Programme Technical & Support leads streamlining information and reporting flows and establishing good communication and relationships with stakeholders. Working with the Risk programme manager and PFS Hazardous environments lead continue to improve and develop processes and associated management frameworks to ensure robust programme and risk controls. Work with several internal stakeholders where applicable including CBRE Helpdesk, Compliance Admin, Risk and Assurance teams and Operations to ensure efficient and effective delivery of planned activities. Support in resolution of issues including Access Management. Support in ensuring records are uploaded to Alphatracker correctly, at register/ACM level Stakeholder engagement - Work with any potential stakeholders to ensure only quality updates are added to the Asbestos register. Feedback on sub-standard information. Quality and Safety Management
During reviews, take time to recognise and report where any H&S processes and activities are suspected to no be adhered too. Work with the Technical lead to ensure corrective training is implemented where possible to improve performance and improve safety and quality standards. Monitor and identify areas for improvement as a matter of course by challenging processes and ensuring suitable checks are in place because of any changes planned or executed. Create a culture of exceptional quality and innovation managed throughout the process across all teams involved. Set an example of exceptional standards in all activities, language and communications. Working with other R&A leads as well as our on-account QHSE team, identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement
Customer Relations
Represent CBRE and the Risk & Assurance team in a professional and credible manner to customers, both internally and externally to the wider businesses. Focus on ensuring excellent service levels are always maintained. Always remain accessible and responsive to customers/stakeholders. Utilise technology channels to improve engagement and the pace of communications. Accountabilities
Reports to Risk Programme Manager. Accountable to Risk and Assurance team, CBRE executive and governance bodies.
Person Specification:
Essential:
A passion for quality and accuracy. Asbestos quality assurance experience Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint. Reliable and hard working with a consistently detailed approach IT competent (tablet-based data capture and report generation) Excellent relationship building skills. Ability to work under pressure and to strict deadlines. Must be detail conscious, accurate and methodical in approach with strong organizational and communication skills. Organized, able to prioritize and deliver within high pressure, business critical environments Able to work systematically and use own initiative, often working on more than one task at any given time. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Must be flexible to work outside core office hours from time to time. Must be willing and able to travel occasionally to office locations.
Desirable: * Microsoft Excel & Alphatracker software experience * Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint. * Experience of using MS Power Automate an advantage * Experience within the Facilities Management sector is preferable. * Several years of experience in the control of asbestos industry * Recognised Asbestos qualification (P(phone number removed) or similar)
Sprachkenntnisse
- English
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