Optician, Retail Optical

This position is a full-time role working 30-40 hours per week, Monday to Sunday.

The Optician is a leader on the floor and is accountable for ensuring that all optical areas of the retail business is fulfilled. They are responsible for giving outstanding service, optimizing the customer experience and partnering with the store leaders to drive sales and meet all KPI objectives. 

About BonLook   

BonLook offers an innovative sales experience and stylish products with unwavering quality. Since its inception, the company's goal has been to make prescription eyewear accessible and a must-have fashion accessory with unparalleled value. Initially launched online, the company has 36 points of sale in Canada and over 350 employees. Today, BonLook defines itself as the ultimate destination for a wardrobe of trendy frames, designed and created in Montreal. 

Responsibilities:

• Act as a leader on the floor, supports the team and creates premium in-store experience
• Mobilize and inspire the team to achieve business goals  
• Demonstrate best-in-class customer service and lead by example on the sales floor  
• Be a stylist and a coach on the floor  
• Exceed sales goals by delivering information on the brand, the mission and product (fit, feature and design) to customers  
• Responsible for training new employees on all aspects of the business especially optics  
• Assist store manager by offering ongoing training to employees  
• Represent the BonLook brand: reflect company values and brand image at all time 

• Comfortable explaining eyewear prescription
• Ensure flawless accuracy in taking optical measurements, adjusting and fitting eyewear
• Verify that finished eyewear meets Bonlook standards as well as customer requirements and requests  
• Demonstrate exceptional product knowledge
• Gather product feedback for merchandising team 

• Registered Optician in good standing in Ontario
• Minimum 1-2 years sales experience  
• Passionate about fashion, eyewear, and the retail industry 
• Great at communicating clearly and effectively  
• Extremely detail oriented and a master at time management  
• Excited by a fast-paced, ever-changing work environment  
• Cool under pressure  

 Why BonLook? 

• Participate in the success of a local company founded by entrepreneurs who saw the potential to develop an entire industry
• To evolve in a company whose products are conceived and designed in Montreal in a head office located in the heart of the Saint-Henri district on the banks of the Lachine Canal
• Work in a company whose organizational values are applied daily: joy, excellence, innovation and transparency
• Participate in a culture of diversity and inclusion in all areas of the company
• Develop professionally by having access to training on optics via our internal platform and the coaching of our optician trainers
• Access to a competitive total compensation package and a generous employee discount for you, your family and your friends  

At BonLook, a division of FYihealth group, we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion-forward eyewear at accessible price points, wrapped in a modern experience in-store and online.  BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal.  At BonLook you'll have a meaningful impact on people's lives and have fun doing it.