Specialty Technician Supervisor

Specialty Technician Supervisor

Location: North Haven, CT

Position Type: Full-Time

Reports to: Staff Director

Step into a leadership role where your expertise and guidance make a direct impact on patient care and team success. As the Specialty Technician Supervisor in North Haven, you'll oversee a dedicated group of technicians, ensuring smooth operations, fostering professional growth, and maintaining the highest standards of veterinary excellence. This position is ideal for an experienced technician ready to combine hands-on skills with supervisory responsibilities in a collaborative, mission-driven environment.

Role Overview

The Specialty Technician Supervisor is responsible for overseeing all Specialty Technicians in the North Haven location. This role ensures high-quality patient care by managing staffing, training, and workflow. The supervisor fosters professional growth, motivates team members, and enforces hospital policies while maintaining a collaborative, engaging, and supportive work environment.

Your responsibilities will include:

• Technical Expertise & Operational Support: Serve as a high-level technician across all departments; assist in organizing hospital spaces, reducing clutter, and ensuring efficient use of resources.
• Staffing & Workforce Management: Lead interviewing, hiring, onboarding, and scheduling of specialty technicians in consideration of hospital budgets; manage time-off requests, holiday coverage, payroll submissions, and respond to and manage call-outs to ensure uninterrupted exceptional patient care.
• Training, Development & Performance Management: Support staff training and mentoring, conduct performance reviews, provide regular feedback, and motivate team members to achieve excellence.
• Leadership & Team Culture: Organize and lead staff meetings and daily workflows; foster morale, engagement, and a positive workplace culture aligned with hospital values.
• Policy & Collaboration: Implement and enforce hospital policies, maintain documentation of coaching and disciplinary actions, collaborate with other managers, and attend supervisor meetings.
• Communication & Conflict Resolution: Maintain open dialogue with the Staff Director and Medical Director, address employee concerns, and mediate conflicts effectively.

Our Ideal Candidate

• At least 5 years of veterinary technician experience required; CVT or VTS certification preferred.
• Strong managerial and supervisory skills with exceptional organization and attention to detail.
• Ability to lead with humility, honesty, and fairness, fostering a positive work environment.
• Skilled in advanced technical procedures and clinical decision-making
• Collaborative team player with strong emotional intelligence and excellent verbal and written communication skills
• Promotes diversity, inclusion, and a supportive work environment
• Committed to patient safety, technician development, and continuous learning

Why Central Hospital?

Central Hospital for Veterinary Medicine is an independent, locally owned, 24-hour emergency and specialty hospital with locations in North Haven and Guilford. We are proud to be a VECCS Certified Facility, serving the Connecticut veterinary community for over 50 years.

What We offer:

• A strong, collaborative team culture across 11 specialties: Anesthesia, Behavior, Cardiology, Critical Care, Internal Medicine, Neurology, Oncology, Ophthalmology, Radiology, Sports Medicine & Rehabilitation, and Surgery
• State-of-the-art equipment and facilities
• A diverse and engaging caseload
• A commitment to mentorship, continuing education, and technician advancement
• Monthly in-house free CE offerings
• A dedicated focus on your professional development and emotional well-being
• A committed culture committee made up of a diverse group of volunteer staff that meets monthly to support a positive workplace environment and implement improvements as needed.

How We Take Care of You:

• Competitive salary and generous PTO
• Top-notch medical benefits: we'll take care of you with an industry leading medical plan, life insurance, and long-term disability fully paid by Central and at no cost to you
• Options for short-term disability, dental, and vision insurance
• 401(k) match with immediate vesting after 60 days
• 50% employee discount and an Employee Pet Wellness Program for annual exams and vaccines
• CE allowance
• Uniform allowance
• Support for mental health and work-life balance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending