Clinical Office Associate

Engage with us for your next career opportunity. Right Here.

Job Type:

Scheduled Hours:

Why You'll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. 

Benefits That Support You

We invest in you — personally and professionally.

Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility

Job Summary:

Job Description:

The best career is right here.

Join our team and find out what it means to be "Right Here." A career at St. Elizabeth means inspiring hope and healing in those who need it most. You'll enjoy the culture, compensation, and benefits you want, while receiving the support you need to advance your career.

With five Magnet-recognized facilities and a tradition of excellence unmatched in our region, St. Elizabeth is a place where associates can flourish, and where their commitment to patients is mirrored by our administration's commitment to them. Come see why we continue to be one of the most highly awarded health systems in our region.

The Clinical Office Associate provides customer-focused service and provide support to patient flow in a unit or department to include:  

1) patient registration

2) patient scheduling

3) patient billing

4) pre-certification (collect insurance information, receipt of co-pays or bill payments)

5) medical records retrieval, release, or collection

6) data entry.  

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Adheres to St Elizabeth Healthcare and unit/department practice-specific policies and procedures, including work rules pertaining to time and attendance.  Follows applicable safety steps to ensure safety for self, patients, and required for compliance with St. Elizabeth Healthcare, state, and federal standards. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Education, Credentials, Licenses:

HS Graduate or GED

Secretarial related courses

BLS required for Cardiac Rehab and Surgery Centers

Specialized Knowledge:  

Medical terminology

Computer fluency/literacy

Communication skills (verbal and written)

Maintain patient confidentiality

Organization and prioritization skills

Kind and Length of Experience:  

1 year related experience in a medical office setting including:

Customer service/receptionist/ registration

scheduling

filing

telephone etiquette

patient billing

computer service

FLSA Status:

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.