Server

Position Summary

The following job description details the scope of responsibility and specific areas of responsibility regarding the Server position. The Food and Beverage Manager has the authority to add to, take from or otherwise change the scope of responsibilities as necessary to properly manage the day-to-day operation of the Big Canoe Property Owners Association (POA).

This position requires a positive attitude at all times, a willingness to help others and above all else, a desire to satisfy our members and their guests. A professional appearance of clean and pressed uniform, excellent hygiene and good grooming is necessary for this position.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Adheres to established rules and regulations of Big Canoe POA while working scheduled shifts.
Maintain highest level of service for dining room, bar/lounge area, and banquet functions.
Maintain highest level of cleanliness and good repair of all dining rooms, service workstations, dining utensils, equipment and glassware including common and storage areas.
Follows all guidelines in the clubhouse service procedure handbook. Including instructions on table setting, order taking and sequence of service.
Knowledge of Big Canoe information (hours of operation, etc.).
Practice "Teamwork".
Maintains positive attitude with all staff and members. Greet all members by name when possible. Maintain eye contact and use proper vocabulary when speaking with members. Avoid all negative comments.
Maintains a well-groomed appearance and proper cleaned, pressed uniform at all times.
Advises dining room supervisor or manager of any complaints immediately.
Knowledge of all menu items, daily/monthly specials, wine list, preparation methods, ingredients and garnish.
Completes all daily side duty assignments.
Sets up and tears down all dining and buffet tables for banquet/club functions. To include moving of furniture, chairs and tables.
Knowledge of role during emergency situations. Aware of fire and life safety procedures.
Knowledge of POS system. Able to open/close checks and use this system to successfully communicate food orders to the kitchen in a timely manner. Update daily special information. Produces daily reports and evening closing reports. Have a working knowledge of Credit Card procedures.
Have the ability to execute all service types successfully, i.e. Russian, French, American Banquet, etc.
Possesses a competent knowledge of wines and spirits. Stays current with wine and bar trends and Georgia laws.
Maintains complete and secure inventory of all liquor, beer, mixers and garnish. Includes receiving, stocking of liquor and beer and keeping established pars.
Ability to stand for long periods of time, bending, reaching, and the ability to carry trays of food weighing 25-50 pounds at times is required.
Secures Clubhouse at the end of business day according to procedures.
Anticipation and compliance of the member's needs by providing them with immediate attention. Displays a sense of urgency with all tasks.
Performs other duties as required.

QUALIFICATIONS AND SKILLS
High School diploma or its equivalent is preferred
One-year experience with a casual restaurant concept as a server
Basic understanding of the written and spoken English language
Organizational skills
Detailed oriented
Basic math skills
SPECIAL POSITION REQUIREMENTS
Must be 18
Must be able to obtain a Server Permit if required

PHYSICAL REQUIREMENTS AND ENVIRONMENT
Must be able to stand for long periods of time
Be able to lift, pull and push up to 50 pounds as needed
Continuous standing, walking and repetitive actions
Frequent bending, pulling and lifting – Change out empty beer kegs
Heat sensitive environment

Must be authorized to work in the US.

Must be able to pass a background check and drug screen test.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Disclaimer
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.