Electronic Technician

TruWest Holdings is a private holding company that scales companies in the enterprise technology space by providing strategic leadership, operational expertise and financial resources. Privately owned by the Kennedy Family, it operates subsidiaries located in the United States, Canada, UK and Europe.

TruWest Holdings' portfolio includes TRG, a global managed service provider; Inversion6, tailored cybersecurity solutions; River Capital Finance, equipment leasing/financing; River SaaS Capital, debt and equity investments for B2B SaaS businesses; and Sibling Revelry Brewing, a craft brewery and taproom.

Headquartered in Westlake, OH, our environment, culture, and benefits are second to none. We make sure everyone lives and breathes our core values. From senior leadership to interns, everyone is evaluated on the same criteria.

With a basketball court, pickleball court, golf simulator, full-scale gym, brewery and restaurant, we strive to provide a space where our employees can take advantage of our work hard, play hard philosophy.

The Electronic Technician performs testing & troubleshooting on electronic and electrical components to determine functioning level and capability.

Essential Functions

• Adjusts, calibrates, aligns, and modifies circuitry/components.
• Diagnoses & tests malfunctioning apparatus using test equipment.
• Mines data from manufacturer websites and works to discover innovative solutions to problems.
• Capable of soldering SMD devices, troubleshooting to the components level repair.
• Mechanically inclined for troubleshooting, disassembling, and effectively reassemble electro-mechanical devices such as phones, tablets, and other handheld devices with minimum supervision.
• Replace and/or upgrade internal hardware components.
• Must be capable, and comfortable with operating various PC base test programs, documenting repairs, and utilizing our database to log his/her work.
• Must be organized and detailed oriented.
• Fully refurbish pre-owned mobile devices and equipment for reuse.
• Must be a problem solver and have a positive approach to every challenge.
• Install operating systems and software.
• Maintain and update of our service management systems used in creating service request orders.
• May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
• Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.

Qualifications

• 2-year (or greater) degree in Electronics, Computer Technology, or Electrical Maintenance plus 2 to 5 years of practical experience OR high school equivalency plus at least 5 years of practical experience.
• Experience with electronic testing equipment: bench power supply, oscilloscope, voltmeter, caliper, dial indicator, micrometer.
• Ability to recognize failure trends.
• Applies principles and practical experience to solve moderately complex problems; occasionally involving innovation or experimentation.
• Ability to take and pass a background check.

Performance Requirements

• Demonstrated ability to solder (surface mount and through-hole), familiarity with BGA reflow machines a plus.
• Prior experience completing board-level repairs.
• Successful candidates are resourceful individuals who will always be looking for opportunities to make processes more efficient.
• Expertise with Operating Systems – knowledge of installing, deleting, and creating partitions.
• Ability to cooperate with others to give and receive information both verbally and in writing / via email.
• Ability to apply knowledge and work independently as needed.
• Must maintain regular and reliable attendance to the satisfaction of management.
• Ability to operate a computer and other position related technologies.
• Must be able to work flexible hours as needed.
• Must be able to clearly and confidentially communicate with TruWest employees and other stakeholders.
• Must adhere to all TruWest Values at all times.

Physical Requirements

• Must be able to remain in a stationary position 75% of the time.
• Must be able to access work locations.
• Must be able to stoop, stand, walk, bend, and stay upright to perform work.
• Must be able to visually read written and digital information.
• Must be able to visually determine the accuracy, neatness, and thoroughness of work assigned and/or to make general observations of facilities or structures.
• Able to lift 50 pounds occasionally, and 25 pounds frequently.
• Must be able to receive detailed information through oral communication.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.