Shift Leader

Job Summary
We are seeking an energetic and motivated Shift Leader to join our dynamic team in delivering exceptional food service experiences. As a Shift Leader, you will play a pivotal role in supervising daily restaurant operations, ensuring high standards of food quality, safety, and customer satisfaction. Your leadership will inspire team members, manage shift activities efficiently, and uphold our commitment to excellence in a fast-paced environment. This role offers an exciting opportunity to develop management skills while contributing to a vibrant hospitality setting.

Responsibilities

• Lead and supervise restaurant staff during assigned shifts, fostering a positive team environment focused on teamwork and service excellence
• Oversee food preparation and ensure adherence to food safety standards, including proper food handling and sanitation practices
• Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing and cash handling
• Coordinate food production, inventory control, and stock levels to ensure smooth operations and minimize waste
• Train new team members and provide ongoing development opportunities to enhance their skills in food service management and customer care
• Ensure timely service delivery in a quick service or fast food restaurant setting, maintaining high standards of quality and speed
• Assist with shift management tasks such as scheduling, budgeting, and resolving customer concerns promptly

Requirements

• Proven experience in food service management or supervisory roles within quick service, casual dining, or fine dining environments
• Strong knowledge of food preparation, cooking techniques, and kitchen management practices
• Familiarity with POS systems including Aloha POS and Micros POS for efficient transaction processing
• Demonstrated ability in inventory control, cash handling, and food safety protocols
• Excellent leadership skills with experience in staff training, team management, and supervising diverse teams
• Background in hospitality management or restaurant operations is highly desirable
• Exceptional customer service skills with the ability to handle challenging situations professionally
• Prior experience with catering, banquet events, or hotel food services is a plus
• Ability to work flexible hours including evenings, weekends, and holidays as needed

Join us as a Shift Leader to ignite your career in the vibrant world of hospitality Bring your culinary expertise, leadership talent, and passion for delivering memorable guest experiences. We're committed to supporting your growth through comprehensive training & development programs while fostering an energetic work environment where your contributions truly matter.

Pay: From $18.50 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person