Lab Assistant Supervisor

Department/Unit:

Work Shift:

Salary Range:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include, but are not limited to the following:

Communicate clearly and effectively both orally and in writing. Use available communication technologies efficiently.

Manages the day-to-day operations of the laboratory based on patient care needs, and regulatory and quality standards.

Performs technical related duties, including the performance of tests and procedures

Interpret laboratory information for healthcare providers. Effectively communicate implications and/or applications of test methodologies. Assist clinicians in evaluating unexpectedly abnormal test results.

Uses effective written and verbal communication skills to cooperatively work with customers and employees.

Listens well, takes direction and engages in interactive dialogues with others.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as outlined for the Clinical Laboratory Technologist II/Cytotechnologist II/Histotechnologist and in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job's essential functions.

EDUCATION, LICENSURE, REGISTRATION AND/OR CERTIFICATION:

Meets New York State Education Department requirements AND CLIA Clinical Laboratory Personnel Requirements for Clinical Laboratory Technologist, Histotechnologist, or Cytotechnologist AND be licensed by the NYSED as such.

Education must come from an accredited college or university and minimally a Bachelor's degree in medical technology, chemical, physical, or biological science is required.

For a detailed description of requirements, please see AND

EXPERIENCE:

Candidate with BS must have at least six years of pertinent clinical laboratory experience as a qualified Clinical Laboratory Technologist, Cytotechnologist or Histotechnologist OR

Candidate with appropriate master's degree must have at least four years of pertinent laboratory experience with at least two years within the designated laboratory specialty AND    

Extensive management experience required.

COMMUNICATION SKILLS:

Ability to:

Communicate clearly and effectively both orally and in writing. Use available communication technologies efficiently. Provide input to make meetings effective communication tools. Advance understanding and consensus through a wide variety of presentation methods. Interpret laboratory information for healthcare providers. Effectively communicate implications and/or applications of test methodologies. Assist clinicians in evaluating unexpectedly abnormal test results. Offer advice to clinicians on possible causes of variation in test results and on ways to minimize variation in patient testing. Assist clinicians in appropriate test selection for particular diagnostic dilemmas. Consult on the selection of appropriate lab tests for the diagnosis and management of disease. Serve as an advisor and mentor for co-workers, direct reports, students and other healthcare providers Communicate status of projects and prospectively identify potential resource or material limitations. List and document all development activities including failed efforts. Develop and maintain an effective and productive work culture. Share organizational goals, objectives, strategic plans and other information with staff in a timely and effective manner. Also communicate staff concerns and issues with laboratory administration. Focus on the customer. Work to establish directions and plans for providing products and services based upon what customers want.

MATHEMATICAL SKILLS:

Ability to:

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute dilutions and do statistical analysis, prepare and discuss graphical displays and perform calculations to prepare solutions and/or media. Prepare, analyze and discuss a laboratory budget. Perform calculations, analyze data and discuss statistical significance of outcome or information. Prepare, analyze and discuss business plans and profitability analysis for lab ventures.

PROFESSIONAL SKILLS:

Ability to:

Analyze, design and implement complex systems that successfully incorporate personnel, instrumentation and information management. Identify milestones and critical path issues and develop a plan of implementation for new programs/projects. Manage multifaceted projects using formal management tools. Coordinate and facilitate interactions among multi-disciplinary groups to achieve project/program objectives. Participate in interdisciplinary teams to assess overall systems integration issues. Manage impact of systems integration on personnel and workflow. Assess the need for change and implement as indicated. Integrate customer needs, intended use claims, and regulatory requirements into development of design goals. Develop and maintain computer skills needed for electronic communication and use of the intranet and internet to search for information Understand and utilize statistical software to effectively manage and evaluate technical data. Generate information and summary reports using statistical and decision-making tools Implement and monitor LIS and other medical information systems. Assess impact and oversee implementation of software upgrades and revision. Develop operational specifications for laboratory instrument and computer interfaces. Specify and utilize computerized tools for the selection and interpretation of laboratory testing Establish and maintain LIS and procedures to ensure clinicians receive laboratory data in a timely and useful manner. Serve as a liaison to other disciplines to integrate laboratory and clinical information for better patient management. Design and implement reports that present patient data in a clinically useful format. Utilize data/information to demonstrate outcomes. Develop knowledge base in current and emerging scientific disciplines and technologies. Expand knowledge base in other disciplines as new applications impact specialty. Validate reference intervals and demonstrate clinical efficacy of testing through clinical and statistical based endpoints. Determine with health care providers analytical and clinical performance goals for appropriate testing. Write, review and revise written standard operating procedures for all assays and procedures in the laboratory. Conduct workflow analysis of operations to improve processes and implement solutions. Specify and implement control systems to ensure quality results. Understand and implement quality tools and systems. Determine benefits of standardizing technology in an integrated model. Use competitive comparisons and benchmarking. Ensure compliance with all regulatory and voluntary standards of performance. Identify vulnerabilities and develop and implement an action plan to resolve issues. Have knowledge of feedback systems for lab performance. Utilize these systems to improve service. Maintain current knowledge of regulatory influences specific to different work environments and how the various regulatory agencies interact.  Understand requirements of current Good Laboratory Practice (cGLP) and current Good Manufacturing Practice (cGMP). Use aggregate laboratory data to identify areas for improving laboratory test utilization. Ensure compliance with the laboratory and center compliance plans. Educate staff, providers and other users of federal guidelines and local and national coverage decisions. Identify situations where delegation is appropriate, communicate expectations clearly, and follow up to ensure effective completion. Manage time effectively; control time wasters; complete work on time. Set goals, control personal stress level, and positively influence (reduce) the stress level in the laboratory work environment. Effectively implement change. Design laboratory operations that optimize efficient, accurate analysis without regard to traditional boundaries. Provide and manage resources to support the laboratory staff in daily operations. Develop and utilize management reports (workload, utilization, etc.) Establish departmental controls that support and guide the mission and vision of the laboratory and the organization. Identify and implement opportunities for staff development and advancement through training and other techniques. Adjust staffing to accommodate changes in workload. Participate in selection of personnel through effective interviewing techniques.

Set a climate for positive motivation of staff and help problem employees. Understand diverse values and successfully manage staff in a multicultural environment. Apply the concepts of self-directed work teams to processes in the workplace. Lead meetings by establishing an appropriate agenda and controlling the flow of discussion, leading to a successful conclusion within the allotted timeframe. Establish effective controls for labor, supply and capital expenses. Utilize good business practices to manage laboratory operations, bearing in mind government regulation of reimbursement and