Practice Manager (62958)

GENERAL SUMMARY OF DUTIES
: Responsible for the organization and supervision of all administrative and clinical activities for a physician practice with multiple clinics and endoscopy centers. Manages daily clinic and endoscopy operations and delegates work assignments to team members. Coordinates and oversees daily schedules, patient flow and customer service for all physician clinics and endoscopy centers within scope.

REPORTS TO:
Regional Practice Director

Responsibilities
Duties include but are not limited to:

• Effectively displays and provides leadership to all staff and providers in a busy clinic and endoscopy setting
• Manages the day-to-day operations of physician clinics and endoscopy centers; identifies, analyzes, and resolves daily workflow issues
• Manages the recruiting, hiring, development, and evaluation of all clinical and non-clinical staff
• Ensures locations are appropriately staffed during all clinical and non-clinical hours; manages staff overtime to the needs of the clinics and endoscopy centers
• Manages physician schedules for multiple locations and visit types
• Monitors and manages the financial health of and contributions to United Digestive
• Champions relationship with physicians; conducts quarterly physician meetings
• Evaluates key performance indicators and financial metrics to drive decision making
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
• Ensures all accreditation, CMS, and life/safety requirements are met and maintained
• Ensures all applicable procedures are scheduled in affiliated endoscopy suites
• Ensures all applicable ancillary services are scheduled within the practice
• Ensures requests for information and record releases are handled promptly and effectively to guarantee