Operations Manager

Now Hiring Operations Manager at Chubbies Burgers

Join the team behind one of Honolulu's favorite brands

Chubbies Burgers LLC, voted
"Best of Honolulu"
by Honolulu Magazine four years in a row, is now looking for an amazing Operations Manager to help drive our exciting expansion and take us to the next level. We are working on upcoming projects and are looking to bring in the perfect candidate to join the team.

Salary
: $75,000 - $80,000 (with quarterly bonuses up to $10,000 annually).

Full time:
On Site (Honolulu, HI)

Benefits:
PTO, generous full healthcare package, comp budget, paid parking and much more.

Purpose:
Oversee day-to-day operations for our flagship restaurant and build the systems that support our upcoming expansion. This is a GM-level role for someone who excels in operational structure, accountability, and staff development. Ideal for a candidate seeking a long-term growth path within a thriving locally-owned brand.

Please send us your resume and cover letter to

Position: Operations Manager
– Lead, manage, & build a rockstar team

Role Summary

• Maintaining, growing, and consistently improving the staff (scheduling, hiring, staff development).
• Ensuring restaurants are fully functional and staffed, including quality standards and meeting operating
• Overseeing daily operations of the business; enforcing company policies.
• Administrative work & assigned projects (60-80%) and hands-on work (20-40%) at the restaurant.
• Train and monitor staff in following company systems. Work on system/procedure improvements.
• Operate restaurant location(s) successfully with occasional limited involvement owner.
• Lead team with initiative and focus. Set exceptional examples to staff.
• Progresses company towards business goals. Participate in necessary management trainings.
• Run the weekly supervisor meeting – discuss & resolve notes, feedback, guest issues and staff issues.
• Act as the Integrator for day-to-day operations of the restaurant, working closely with the Owner and management team.
• Lead, manage, communicate, and hold the team accountable to ensure smooth execution of business goals.
• Be responsible for achieving key metrics: labor cost %, food cost %, guest satisfaction, team retention.

Key Responsibilities

• Lead and manage team of supervisors and staff to drive high performance.
• Oversee weekly/monthly/quarterly metrics (labor, waste, prime costs, customer feedback).
• Drive operational efficiency through systems, processes, and team development.
• Conduct weekly Level 10 Meetings with leadership team.
• Maintain and update SOPs to ensure quality, consistency, and scale.
• Ensure all prioritized responsibilities are set, tracked, and completed on time.
• Collaborate with store managers and supervising team on strategic projects, goal setting, and quarterly planning.
• Help translate company vision into actionable weekly plans and systems.
• Ensure the restaurant is scalable, profitable, and deliver outstanding guest experience.
• Monitor prime costs, including both food and labor
• Facilitate audits as needed
• Co-manage with Assistant Manager: Collaborate with and provide oversight for the Assistant Manager in their specific duties, ensuring smooth daily operations. Step in as needed or necessary.
• Oversee Purchasing & Inventory: Responsible for ensuring daily vendor ordering and any special ordering. Inventory system should be well managed, up-to-date, and on-time. Inventory value to meet parameters.
• Communication: Team-wide communication (Announcements, SOP updates, staff sign-offs), Standard communication with outside contractors (Emails, phone calls, etc), Scheduled reporting & communication to owner- submitting reports to Owner, keeping updated on major issues, contacting for guidance.

People / Culture Fit

• Embody and champion the company's Core Values in daily decisions and leadership.
• Foster a culture of accountability, open communication, and problem-solving.
• Prioritize employee development, growth paths, and retention.
• Must be a natural leader and coach—inspiring, not just managing.

Qualifications

• Minimum of 5+ years of leadership role in the Food & Beverage industry.
• Understands restaurant operations, leadership dynamics, and team culture.
• Genuinely driven to grow the business, improve systems, and lead a team.
• Proven experience managing a team of 20+ in a hospitality setting. Strong time management, communication, and organizational skills.
• Must demonstrate strong administrative and interpersonal skills, and uphold the highest standards of honesty and integrity.

Does this sound like you? Are you the perfect fit for this role? We are excited to meet you

Please send us your resume and cover letter to

Provide a detailed explanation of why you are a good fit for our Operations Manager position and any fun facts you would like to share.

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Mahalo