Program Specialist II

This position is open until noon on December 12th 2025, when the first review of applications will begin.

A cover letter and resume are required with your online application in order for your application to be considered complete. Uploading your resume to auto-fill portions of the application does not automatically attach it to your application. Incomplete applications will not be considered for this position.

Why Join Snohomish County?
Snohomish County's commitment to life-work balance and an inclusive culture. The County offers outstanding benefits and professional growth opportunities to our employees, and we also enjoy flexible work schedules, telework options and a convenient downtown Everett, WA. location. Snohomish County believes in diversity, equity, and inclusion (DEI) and is committed to embedding these values into our workplace culture. Snohomish County is located on the Puget Sound; we are situated near some of the country's most scenic national parks and is consistently ranked as one of the best places to live in the U.S.

Teleworking Options
The Health Department typically has a hybrid model for most roles; however, it is outlined by the supervisor for the given role based on performance and business needs. When working remotely, employees are expected to maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Snohomish County has a robust collection of tools and resources to support working remotely.

Description
Under the direction of the Clinic Manager or designee, the Public Health Clinic Program Specialist II will manage all aspects of front desk operations and provide support services to the clinical staff. The incumbent will be responsible for performing general administrative duties within the clinical space such as greeting patients, assisting patients with filling up paperwork, answering phones, inventory management, and registering clients in the electronic medical records system.

The incumbent will work with multiple disciplines within the clinic that perform services related to sexual health and providing immunizations across all age groups. The work is characterized by specialized, technical and administrative duties requiring in depth knowledge of standard clinical practices and HIPAA guidelines. The Program Specialist II must also demonstrate cultural competency and the ability to engage with individuals from diverse backgrounds, cultures, and socioeconomic circumstances.

Work is performed under general supervision. The manager defines objectives, priorities, and deadlines; and assists incumbent with unusual situations, which may not have clear objectives or precedents. Incumbent plans and carries out assignments and handle problems and deviations in accordance with experienced judgment, instructions, policies, procedures and/or accepted practices. Work is evaluated for technical soundness and conformity to practice and policy. Reports to the Clinic Manager, who reviews the work for accuracy, thoroughness, and conformance to established practices and procedures.

• Performs a variety of highly responsible and specialized support work for the division. Performs on a continuing basis, assignments requiring specialized skills and/or capabilities to establish and maintain operational functions
• Apply change management processes and tools to recommend ideas, strategies, and support adoption of required administrative procedural changes.
• Review incoming invoices to ensure accuracy and complete any required paperwork needed by Finance for