residential assistant

Description
We are Hiring
Job Posting:
Residential Assistant Tompkins

Location:
324 W Buffalo St, Ithaca NY

Employment Type:
35 hours a week Full time

Salary:
$21.00 an hour

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Tompkins/Tioga's Mission is to support all people in need and advocate for social justice and human dignity. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community's most vulnerable people and to challenge conditions causing poverty and despair.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special

General Description
The Tompkins Residential Assistant (RA) provides operational and administrative support for all transitional shared housing units. This position is responsible for overseeing the efficient management of residential operations, logistics coordination, and administrative tasks essential for maintaining a well-organized and supportive living environment for residents.

Essential Duties And Responsibilities

• Coordinates administrative tasks related to housing operations, including assisting in the preparation of quarterly reports for funders and maintaining communication with landlords.
• Serves as the primary point of contact for IT coordination, troubleshooting basic issues, and facilitating internet setup and maintenance.
• Manages financial aspects of housing, including rent collection, ensuring bills are paid for all site locations (utility and internet bills, and coordinating payments.)
• Orders and manage supplies, ensuring each unit is well-stocked with essential items such as bedding and household necessities.
• Collaborates with the housing team to plan workshops and activities based on current program needs.
• Coordinates logistics for events, activities, workshops, and house meetings.
• Identifies local volunteer opportunities and work with the housing team to coordinate resident participation.
• Supports the housing team in coordinating activities related to residents' employment goals.
• Partners with the Peer Support Specialist to coordinate food resources including donation sources
• Participates in program and agency meetings
• Works with housing team to ensure rooms are clean, organized, and ready for new residents.
• Supports the intake process, including entering HMIS data and preparing intake materials such as resident files and handbooks.
• Ensures each site has an up-to-date chore list posted and maintain bulletin boards with community resources, emergency contacts, and staff messages.
• Completes other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Requirements
Qualifications
Education:
Associates Degree in Human Services or related field preferred

Credentials:
Valid NYS Driver's license, access to a reliable vehicle and a driver's record considered acceptable by agency and insurance carrier

Experience:
At least 2 years' experience working in a residential setting. Experience in administrative or operational roles within a residential setting preferred.Experience and ability to work with culturally diverse populations including individuals with low to moderate income.Proficiency in basic computer applications (e.g., MS Office suite) and willingness to learn new software as needed.
Relevant years of experience and education will be considered
Additional Qualifications

• This position requires occasional evening or weekend hours to support resident activities and events.
• Ability to work independently in a community setting informing supervisor of concerns.
• Physical ability to perform light lifting and cleaning tasks as needed.
• Must have reliable, registered and insured vehicle.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with residents, staff, and external stakeholders.
• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Demonstrate compassionate and supportive attitude towards residents while maintaining professionalism and confidentiality.
• Demonstrate commitment to Agency Mission Statement
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Physical Demands/Work Environment:
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance:
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.

Salary Description

$21.00 / HOUR