Über
* Administer and maintain network infrastructure, including servers, firewalls, switches, wireless systems, VPNs, VLANs, and connectivity across the facility. * Manage Windows Server environments, Active Directory, Group Policy, user provisioning, SSO, MFA, and access controls. * Own and maintain Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and account licensing. * Administer SharePoint sites, permissions, workflows, and document governance. * Manage and support Adobe Sign and other internal software platforms used across the organization. * Support Tier 2-3 troubleshooting for desktops, laptops, printers, scanners, label printers, and production-floor computers. * Assist with integrations and data connectivity between machinery, scanners, printers, and business systems. * Monitor system performance, logs, alerts, backups, and security events; escalate issues as needed. * Design, implement, and maintain automated backup and disaster recovery procedures, including regular testing and documentation. * Create and maintain technical documentation such as system diagrams, SOPs, runbooks, backup plans, and recovery procedures. * Collaborate with internal teams and third-party vendors to resolve complex infrastructure and application issues. * Participate in IT projects, system upgrades, process improvement initiatives, and technology rollouts. * Train and support end users on systems, security best practices, and new tools. * Other duties as assigned.Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience. * 3-6 years of experience in network and/or systems administration. * Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, VLANs, routing, and firewalls. * Experience administering Windows Server environments and Microsoft 365. * Working knowledge of SharePoint administration and collaboration tools. * Experience supporting hardware and software in a manufacturing or production environment preferred. * Familiarity with ERP, CRM, or manufacturing software systems (Paradigm experience preferred). * Understanding of disaster recovery planning, automated backups, and business continuity concepts. * Strong troubleshooting, documentation, and problem-solving skills. * Ability to communicate technical issues clearly to non-technical users. * Highly organized, detail-oriented, and proactive in driving improvements.Reporting Structure: This role reports directly to the VP of Technology and collaborates closely with both the IT team and Alpen's software operations group.Compensation: $75,000-$95,000 annually, depending on skills, experience, and certifications.
Sprachkenntnisse
- English
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