Branch Manager
United Lawnscape, LLC
- Detroit, Michigan, United States
- Detroit, Michigan, United States
Über
- Quality – The ability to understand our customers' and staff's needs and expectations, and to continuously provide services that satisfy those needs and exceed expectations.
- Integrity – To achieve the highest standards of integrity in all the services we deliver to customers. To provide a culture based on integrity and a continuous improvement process, enabling employees to achieve personal and career goals.
- Communication - Nurturing relationships with our customers year after year, delivering services with honesty, loyalty, and good old-fashioned hard work.
- Competitive Salary & Bonus
- Company Vehicle, Cell Phone & Laptop
- Comprehensive Benefits (Medical, Dental, Vision)
- Life Insurance
- Voluntary LTD
- 401k (Match)
- PTO
- Paid Holidays
- Paid Training & Development
- Work with company leaders to develop and implement future goals and processes and grow company grounds maintenance and seasonal services.
- Develop and drive a culture of product delivery and continual improvement of the customer experience, working with the sales team to enhance customer relationships.
- Ensure effective and efficient communication protocols and processes are in place between all parties responsible for maintaining quality standards on client properties.
- Develop and manage a professional relationship with clients and relevant internal business departments, utilizing the optimum communication methods to develop efficient and effective processes.
- Responsible for the effective and efficient resolution of property issues, ensuring Client Managers are fully informed at each stage of the process.
- Work with the Administration team to ensure all information relating to billing, accounts payable, payroll, and sub-contractor contracts/payments are delivered and updated in a timely fashion.
- Responsible for the overall safety of branch team members, including appropriate training, daily safety meetings, & PPE management.
- Ensure training and analysis of crews, production standards, and sharing of operational best practices, and ensure branch employees perform safely within guidelines of Safety Training Programs and Compliance.
- Evaluate and develop plans for the efficient use of equipment and materials, perform regular branch and customer site audits/reviews, and participate in estimating for grounds maintenance, Enhancement, and Irrigation.
- Oversee the recruitment, selection, and hiring of branch personnel where required, ensuring the right people with the appropriate skills and experience are in place to meet the branch goals.
- Manage team performance based on roles, responsibilities, and goals for the branch team.
- Bachelor's Degree or equivalent combination of skills and experience required.
- At least 2 – 5 years of experience leading multiple landscape operations.
- Experience in Aspire Landscape Operating System preferred.
- Ability to use a computer and Microsoft Office software (Word, Excel).
- Ability to organize and schedule multiple projects.
- Able to operate at a high level of accountability and responsibility for all activities and activities of the team.
- Established the ability to effectively communicate and build successful relationships at multiple levels.
- Excellent interpersonal, verbal, written, and organizational skills.
- Able to work independently and have exceptional problem-solving skills.
- Proven ability to identify gaps and optimize processes.
- Ability to manage jobs and achieve budgeted margins.
- Ability to develop and maintain Vendor & Sub-contractor relationships.
Sprachkenntnisse
- English
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