Front Office Receptionist/Patient Coordinator

Verbena Family Dentistry is a fast-growing, modern dental practice in Temple, TX, known for exceptional patient care, a warm team environment, and a commitment to high-quality dentistry. We're looking for a Front Desk Patient Coordinator who brings energy, professionalism, and reliability to our front office.

If you enjoy connecting with people, keeping an office running smoothly, and being part of a supportive team, this is the job for you.

Position Overview

The Front Desk Patient Coordinator is the first impression of our practice. You will greet patients, schedule appointments, verify insurance, and ensure each patient has a seamless and professional experience.

You'll work directly with the doctor and office manager to help maintain an efficient, organized, and patient-centered environment.

Key Responsibilities

• Warmly greet patients and create a welcoming atmosphere
• Answer phones, schedule appointments, manage confirmations & recalls
• Verify dental insurance and enter patient data accurately
• Collect payments and present treatment estimates
• Check patients in/out and maintain daily schedule flow
• Communicate professionally with patients and team members
• Assist with billing questions, forms, and documentation
• Maintain cleanliness and organization of front desk area
• Support office operations as needed to ensure efficiency

Ideal Candidate

We are looking for someone who is:

• Friendly, upbeat, and excellent with people
• Confident and comfortable on the phone
• Organized, detail-oriented, and able to multitask
• Dependable, punctual, and a strong team player
• Quick learner with a positive attitude
• Able to remain calm and professional in a fast-paced setting

Dental experience preferred but not required.
We will train the right candidate with a strong work ethic and great communication skills.

Compensation & Benefits

• Competitive hourly pay (based on experience)
• Paid time off
• Employee dental benefits
• Opportunity for growth within the practice
• Supportive, family-oriented team culture

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person