Chief Operating Officer

Chief Operating Officer (Ecommerce)

With Fast-Track Pathway to CEO**

Location: Scottsdale, AZ
Reports to: Founder & CEO
Company: Mito Red Light (High-growth Ecommerce + Wellness Devices & Skincare)

About the Role

We are a rapidly scaling DTC ecommerce company in the health & wellness space seeking a world-class Chief Operating Officer (COO) to own all day-to-day operations, drive execution, and build the systems that support our next stage of growth.

This is not a corporate maintenance role.
It is a builder role—perfect for someone who thrives in high-growth environments, moves decisively, and can architect operational excellence across an entire ecommerce ecosystem.

For the right candidate, this role includes a clear and accelerated pathway to the CEO position, as the current Founder & CEO plans to transition into a more strategic, product-innovation-focused role. The COO will be groomed to step into the CEO position once operational mastery, leadership excellence, and business-wide ownership are demonstrated.

Qualifications

• Proven success scaling ecommerce companies to 8-figure or 9-figure revenue essential.
• Strong operator with deep experience in DTC, supply chain, and fulfillment.
• Expertise in Shopify, Amazon, ERP, logistics software, and ecommerce systems.

Key Responsibilities

Operational Leadership & Scaling

• Own end-to-end ecommerce operations including supply chain, fulfillment, customer experience, inventory, logistics, and quality control.
• Build scalable operational systems, SOPs, and processes that support rapid growth across multiple product lines (devices, skincare, accessories).
• Lead cross-functional alignment between Ops, Marketing, Product, Finance, Customer Support, and Engineering.
• Oversee and continuously improve Shopify + Amazon operations, order flow, and fulfillment performance.
• Implement metrics, dashboards, and KPIs across the organization to ensure transparency, accountability, and fast execution.

Team Leadership & Culture

• Hire, develop, and lead high-performing teams across operations, logistics, customer service, and supply chain.
• Strengthen a culture of accountability, speed, safety, quality, and ownership.
• Train and mentor emerging leaders to scale with the business.
• Instill operational discipline and elevate communication standards across the company.

Supply Chain & Manufacturing

• Oversee domestic and international manufacturing relationships.
• Manage quality assurance programs, including electrical safety compliance (UL, IEC), FDA regulations, and device testing protocols.
• Own forecasting, demand planning, and supply chain resilience.
• Lead SKU expansion, new product onboarding, and lifecycle management.

Financial & Strategic Leadership

• Partner with the CEO and CFO/finance team on budgeting, forecasting, margin optimization, and cash-flow planning.
• Lead cost-reduction initiatives and margin improvement across sourcing, packaging, and fulfillment.
• Assist in the development and execution of multi-channel growth strategy (DTC, B2B, Amazon, retail).
• Evaluate opportunities for strategic partnerships, licensing, new verticals, and international expansion.

CEO Fast-Track Pathway

The COO role is explicitly designed as a succession track to transition into the CEO role within a defined timeframe, based on performance.
The right candidate will:

• Demonstrate full operational command across the business
• Build and lead a strong leadership team
• Show the ability to think strategically, not just operationally
• Prove strong judgment, communication skills, and leadership maturity
• Align deeply with the company's core values and long-term vision
• Drive meaningful improvements in revenue growth, operational efficiency, and profitability

This is a rare opportunity to join a fast-growing company with a Founder who is proactively building a pathway for the next CEO. For candidates with strong leadership capacity and a growth mindset, this can evolve into the CEO position faster than in traditional organizations.

Compensation

• Competitive salary
• Performance-based bonuses
• Equity or long-term incentive plan tied to growth
• CEO-track compensation increase upon promotion
• Benefits package

Why Join Us

• High-growth, profitable ecommerce company
• Fast-paced environment where decisions happen quickly
• Mission-driven culture focused on innovation, safety, and customer experience
• Opportunity to operate at a high level and directly shape the company's future
• Transparent path to becoming the next CEO

Pay: $150, $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person