Workers Compensation Records Clerk

Agency Information: Kansas Department of Labor

The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas.

At KDOL, our employees are our most valuable resource. We encourage our employees to grow and advance by participating in job shadowing/training opportunities within KDOL. We value work-life balance and offer flexible schedules and telework opportunities.

As a quickly growing agency, we are always looking for passionate, talented and creative people to join our team. If you're looking for a challenge that will lead you to the next level of your career, you've found the right place. Come grow with us

Position Summary & Responsibilities: Records Clerk (Workers Compensation Division)

This role anchors the vital flow of information that supports attorneys, agencies, employers, and claimants across the Workers Compensation Division. Daily work centers on accurate research, handling, and delivery of sensitive records using systems such as OSCAR, Biltmore, Lorax, Kofax, WICRS, and microfiche resources. Careful attention is given to permissions, documentation, and compliance, ensuring record requests are fulfilled, rejected, or escalated with precision. From managing dockets and third-party requests to maintaining clear communication with internal and external stakeholders, the position plays a pivotal part in keeping cases moving and customers informed.

Equally important is the detailed preparation and scanning of documents that become part of the official record. Dockets are organized, cleaned, digitized, validated, and uploaded, with every page accounted for before physical files are securely destroyed. Staff across the Division rely on timely docket retrievals, accurate notifications, and consistent maintenance of customer message queues. Additional responsibilities include processing undocketed settlements, assisting with IT and operational projects, supporting training efforts, and contributing to broader unit needs. The work suits a professional who values accuracy, structure, and dependable service within a mission-driven environment.

Minimum Requirements:

• High School diploma or equivalent
• 3 years experience in general office, data entry and/or scanning experience

Preferred Qualifications:

• Must solve routine problems using analytical thinking; must possess excellent communication and customer service skills in dealing with external/internal customers; must possess organizational skills

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person