Front Desk Receptionist

**Job Overview:**

We are seeking a highly skilled Front Desk Receptionist to join our dynamic team in a dental setting. As the first point of contact for patients, you will play a critical role in providing exceptional patient service, managing the front desk, and supporting the administrative team. The ideal candidate will possess a strong understanding of dental reception and be proficient in Dentrix.

**Duties:**

• Greet patients and visitors in a friendly and professional manner, answering their questions and addressing their concerns.

• Manage the front desk, ensuring a smooth flow of patients and efficiently handling phone calls and messages.

• Utilize dental office software, Dentrix, to update patient records, schedule appointments, and process payments.

• Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA regulations.

• Provide exceptional patient service, including check-in, check-out, and handling patient inquiries.

• Handle emergency situations, including ER referrals, with professionalism and attention to detail.

• Operate office phone systems and respond to phone calls, emails, and messages in a timely and courteous manner.

• Assist with administrative tasks, such as scheduling appointments, preparing patient charts, and filing documents.

• Maintain a clean and organized front desk area, ensuring that all necessary supplies are stocked and available.

**Skills:**

• Experience working in a dental office reception environment.

• Proficiency in dental office software, included not limited to Dentrix.

• Excellent patient service skills, with a focus on providing a positive experience.

• Strong organizational skills, with the ability to multitask and prioritize tasks effectively.

• Familiarity with medical records and experience with confidentiality and HIPAA regulations.

• Ability to work in a fast-paced environment and handle emergency situations with professionalism.

• Experience with office phone systems and excellent communication skills.

• Knowledge of patient service principles and practices.

• Ability to maintain a clean and organized workspace.

Job Types: Full-time, Part-time

Pay: $ $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dental receptionist: 1 year (Required)
• Dentrix: 1 year (Required)

Ability to Commute:

• Camas, WA Required)

Ability to Relocate:

• Camas, WA 98607: Relocate before starting work (Required)

Work Location: In person