Home Care Team Coordinator

Join Our Mission of Compassionate Care

At Liken Home Care, we're dedicated to providing exceptional home care services with compassion, integrity, and professionalism. We're currently seeking a
Care Team Coordinator
—a dynamic, organized, and high-energy professional who thrives in a people-focused environment.

About the Role

As a
Care Team Coordinator
, you'll play a central role in ensuring our caregivers and clients receive top-quality support. You'll manage caregiver onboarding, training, scheduling, and evaluation, while providing exceptional service and communication to clients, caregivers, and referral sources.

Key Responsibilities

• Coordinate with the Talent Acquisition and Recruiting teams to onboard new caregivers.
• Oversee caregiver onboarding, orientation, training, performance evaluations, and ongoing career development.
• Work closely with the Care Manager to schedule caregivers appropriately and manage assignments.
• Handle scheduling changes, call-offs, and no-shows with professionalism and urgency.
• Build and maintain strong relationships with clients, caregivers, and referral partners.
• Conduct regular "close to the client" visits and follow-ups to ensure outstanding service and satisfaction.
• Support service recovery and client retention through excellent communication and problem-solving.

What We're Looking For

• A
  people person
  with strong communication and interpersonal skills.
• Highly
  organized
  , detail-oriented, and able to juggle multiple priorities.
• Professional and assertive
  , with sound judgment and a caring attitude.
• Experience in
  home care
  ,
  healthcare
  , or
  staff scheduling
  preferred.
• Ability to work collaboratively within a supportive office environment dedicated to quality care.

Why Join Liken Home Care

• Be part of a compassionate and mission-driven team.
• Enjoy a supportive, professional work environment.
• Opportunities for
  growth and advancement
  in the home care industry.
• Make a real impact on the lives of clients and caregivers every day.