Quality Control Technician

JOB PURPOSE

The Quality Control Technician is Responsible to assist in developing standards for products that meet customer requirements, communication of the standards and ensuring the product meets the standards of quality including reliability, usability, visual operation and performance. The Quality Control Technician will also be Responsible for implementing ISO 9000/9001.

DUTIES AND RESPONSIBILITIES

• Create, implement and maintain quality standards/records for the product line.
• Participation in processing and analysis of customer complaints, nonconforming goods, and corrective/preventive action requests.
• Work with Returns and repair to document and improve standards through problem solving
• Inspect materials using appropriate methods and equipment such as (not limited to) Calipers, Micrometers, Pitch Micrometers, TIR Gage, Air Gage, Height Gages, Thread Gages, Coordinate Measurement Machine (CMM), etc.
• Provide In-Process Inspections, random and scheduled, to manufacturing to verify quality requirements are being met
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
• Prepare reports to communicate outcomes of quality activities
• Identify training needs and organize training interventions to meet quality standards
• Document and establish RMA processes with inside and outside vendors.
• Work interdepartmentally to continually improve quality and grow our business.
• Implementation of ISO 9000/9001
• All other duties, as assigned

QUALIFICATIONS

• Associate degree preferred
• Minimum of 3 years Quality experience in a manufacturing environment.
• Quality inspection, auditing and testing experience
• CMM experience preferred
• Product or industry-specific experience
• Strong computer skills including Microsoft Office and databases
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of ISO implementation and processes
• Attention to detail
• Communication skills - verbal and written
• Data collection, management and analysis
• Problem analysis and problem solving
• Planning and organizing (5S)
• Customer service orientation

WORKING CONDITIONS

Work is performed in a high-volume manufacturing environment, working with chemicals, and handling with both manual and automated equipment and systems; and will involve working in a typical office environment. Specific job assignments may require day, evening, weekend or holiday hours. Overtime is required periodically.

PHYSICAL REQUIREMENTS

Team members are constantly standing, walking, carrying, pulling/pushing, bending, seeing, kneeling, stooping, reaching, hearing, as well as handing paperwork. Team members will be lifting objects weighing 50 lbs. or less regularly.

DIRECT REPORTS

Not Applicable.

Must be at least 18 years old.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Export Control Compliance Notice

This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Prudent Holdings USA may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.