Coordinator III, GIS

WHO WE'RE LOOKING FOR

Interested in applying your GIS skills to projects that directly impact transit operations and rider experience?

The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service.

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

• Enterprise GIS Management: Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools.
• Team & Vendor Leadership: Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners.
• Policy & Compliance Oversight: Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices.
• Data Acquisition & Integrity: Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues.
• Mapping & Visualization: Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs.
• Stakeholder Engagement: Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels.
• System Administration & Security: Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification.
• Procurement & Licensing: Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations.
• Training & Documentation: Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas.
• Reporting & Continuous Improvement: Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades.
• Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
• Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.

WHAT YOU BRING

• Bachelor's degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years.
• Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software's FME (Desktop & Server), and three (3) years' experience using Esri's suite of GIS Software
• Experience with direct end user support in a customer service role.

Knowledge, Skills and Abilities:

• Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
• Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
• Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
• Ability to be a positive and constructive contributor in a team-based environment
• Knowledge of Information System Implementation Lifecycle desired.
• Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
• Proficiency using geodatabases/spatial databases and relational databases, PostgreSQL preferred.
• Proficiency in Python, SQL, Web application development & ETL.
• Knowledge of GTFS data format preferred.
• Familiarity with Open Geospatial Consortium (OGC) standards.
• Proficiency using Microsoft Office Suite.
• Demonstrated team leadership abilities.

Work Environment and Physical Demands:

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described.

Mobility Status:

As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions.

At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation . These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they're going

WHAT'S IN IT FOR YOU

• Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
• Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
• If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.

…and much more

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.