Front Desk Receptionist

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism. This paid position offers an exciting opportunity to contribute to a vibrant team environment while honing your office management skills.

Responsibilities

• Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued.
• Manage multi-line phone systems efficiently, directing calls accurately and courteously while maintaining excellent phone etiquette.
• Handle front desk duties, including checking in visitors, scheduling appointments, and managing incoming correspondence.
• Maintain organized filing systems, perform data entry tasks, and ensure all records are accurate and up-to-date.
• Support office management tasks, including calendar management, appointment setting, and basic bookkeeping using QuickBooks or similar software.
• Assist with clerical duties such as proofreading documents, preparing reports, and managing office supplies inventory.
• Provide customer support through effective communication, problem-solving, and ensuring a positive experience for all visitors and callers.

Qualifications

• Proven experience in office administration or reception roles; prior ophthalmology or medical receptionist experience is a plus.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Familiarity with phone systems, data entry, filing procedures, and calendar management tools.
• Demonstrated customer service skills with professional phone etiquette and a positive attitude.
• Experience with clerical tasks, including proofreading, time management, and document handling.
• Join us as a Front Desk Receptionist and become an essential part of our team dedicated to delivering outstanding service while supporting our busy office environment

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person