Performance & Learning Technology Administrator

Agency
Adult Correction

Division
COO - Administration

Job Classification Title
Staff Development Specialist II (NS)

Position Number

Grade
NC15

About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters

Description Of Work
We're hiring a Performance and Learning Technology Administrator (Staff Development Specialist II) that will be a key member of the HR Information System's section. This position is assigned to the Performance & Organizational Development Section within the Human Resources Division. As an NCVIP Administrator, this position will work closely with internal HR staff in training, employee relations, and with stakeholders that manages all aspects of employee performance. This position advises on policy, identifies opportunities to increase employee engagement using the performance management process. This role demands a high level of commitment to customer service, technical expertise, and a strong foundation in both performance management and eLearning methodologies.

Key Duties Include

• Support employees through all stages of the performance management cycle, ensuring clarity and consistency in process execution.
• Collaborate with regional trainers to implement performance management procedures across divisions.
• Lead a cross-divisional Performance Management Core Team to drive alignment and continuous improvement.
• Manage goal and task entry for high-volume job classifications, maintaining accuracy and timeliness.
• Provide system support, troubleshooting, and reporting for the Cornerstone on Demand platform.
• Administer NCVIP system functions including group management, dynamic goal assignment, and performance record security.
• Design and deliver custom NCVIP reports to meet evolving management and operational needs.
• Develop and maintain external training programs for statewide system users, ensuring accessibility and relevance.
• Serve as LMS Administrator, overseeing eLearning content and providing expertise in learning technologies.

Deliver and evaluate training programs in various formats, using data insights to improve learning outcomes.

Knowledge Skills And Abilities/Management Preferences
Salary Grade Range: $53,164- $93,038

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Proven experience using performance management systems for staff development applying online learning methodologies.
• Demonstrated experience developing and delivering training programs/classes (live and web-based) including facilitating group discussions and delivering engaging learning experiences.
• Experience in applying Human Resource Policy and performance management principles.
• Experience using databases and reports to analyze information and recommend course of action.
• Demonstrated background designing, developing, and implementing instructional design principles and content.

The Posting Will Close At 11:59 P.M. The Night Before The End Date
Internal Posting- This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible Sate Government Reduction in Force (RIF) Candidates From North Carolina State Government, or Current Temporary Employees.

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About The Division Of Human Resources
The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture.

Compensation And Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Application Process
Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
• Applicants may be subject to a criminal background check.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your