Intake/Scheduling Coordinator

**Job Title: Intake/Scheduling Coordinator**

**Job Description:**

We are seeking an experienced Intake & Scheduling Coordinator Reports To: Office manager. Job Description Summary Responsible aspects of the patient intake process including: entering and scheduling new admission of patients, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and verifying insurance and completing authorization processes. Essential Job Functions/Responsibilities

Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.

Ensures patients are admitted in accordance with policy.

Establishes and maintains positive working relationships with current and potential referral sources.

Ensures seamless transition of patients to home care by providing oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.

Builds and monitors community and customer perceptions of Active Health Services as a high quality provider of services.

Gathers, collates, and reports referral statistics including key customer referral trends.

Assists in strategic planning including identifying opportunities for additional or improved services to meet customer needs.

Maintains comprehensive working knowledge of Active Health Services contractual relationships and ensures that patients are admitted according to contract provisions.

Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Active Health Services.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

**Qualifications:**

• Proven experience in Home Health office intake and scheduling, with a preference for experience in use of Kinnser/WellSky EMR.

• Strong organizational skills with meticulous attention to detail.

• Ability to communicate effectively and professionally with patients, caregivers, and colleagues.

• Proficiency in relevant computer applications and software (e.g., Microsoft Office).

• Ability to work both independently and collaboratively in a fast-paced environment.

**Why Join Us:**

• Opportunity to contribute to a dedicated team focused on delivering high-quality patient care.

• Professional development and growth opportunities within the organization.

• Competitive compensation

**How to Apply:**

Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. We look forward to considering your application

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person