Project Manager, Store Compliance OperationsGap Inc. • Folsom, California, United States
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Project Manager, Store Compliance Operations
Gap Inc.
- Folsom, California, United States
- Folsom, California, United States
Über
Combining strong analytical acumen with field-focused advocacy, the PM leverages data, feedback, and cross-functional expertise to evaluate the effectiveness of compliance initiatives, identify opportunities for improvement, and drive high-impact change. The ideal candidate is detail-oriented, strategic, curious, and comfortable navigating complexity — ensuring that compliance solutions are both practical and scalable.What You'll Do
- Lead execution and continuous improvement of Self-Scan Inventory processes, ensuring field teams have clear instructions, tools, and support.
- Develop, manage, and evolve Store Compliance Audit (SCA) strategies, ensuring consistency of execution, clarity of communication, and operational readiness.
- Own Corporate Resilience Planning (BCP) deliverables for North America stores, partnering with key stakeholders to maintain readiness and support crisis response.
- Maintain, update, and govern Policies & Procedures across all brands; ensure clear and timely communication of changes to stores and HQ partners.
- Establish efficient feedback loops with Store Operations, Field Leaders, and HQ partners; translate insights into actionable improvements.
- Conduct needs assessments and competitive analyses to support development of best-inclass compliance processes and resources.
- Represent stores in cross-functional forums, ensuring compliance programs are operationally feasible, customer-centric, and support field success.
- Build project scopes, timelines, and deliverables for compliance initiatives, ensuring accountability and visibility across all partners.
- Collaborate with partner teams—including Store Operations, Inventory Control, Asset Protection, Internal Audit, HR, Communications, and Sourcing—to align on requirements and ensure successful execution in stores.
- Manage multiple concurrent initiatives, balancing strategic priorities, operational needs, and store impact.
- Develop and deliver field-facing communication, training, and resources that support execution of compliance programs.
- Influence teams to adopt process changes through clear messaging, thoughtful implementation planning, and strong cross-functional partnership.
- Provide regular updates to leadership on project progress, risks, and results.
- Create with Curiosity: Applies continuous learning and data-driven insights to evolve compliance processes. Demonstrates innovative thinking, offering ideas to simplify, improve, and scale operational practices.
- Center on the Customer & Field: Advocates for stores, ensuring compliance processes elevate both associate and customer experiences. Identifies operational opportunities and proposes solutions that support store performance and product availability.
- Collaborate with Candor: Builds strong relationships across brands and functions. Communicates with clarity, transparency, and influence to align partners and deliver results.
- Drive What Matters: Demonstrates accountability, strong problem-solving skills, and attention to detail. Manages competing priorities with strong time management andadaptability in ambiguous situations.
- 3+ years' experience in Store Operations, Store Leadership, or related retail functions preferred.
- Strong analytical, communication, and problem-solving skills.
- Detail-oriented, highly organized, and able to manage multiple projects simultaneously.
- Skilled collaborator with experience partnering across HQ and field teams.
- Proficient in Excel, Word, and PowerPoint.
- Comfortable navigating ambiguity and adapting to change.
Sprachkenntnisse
- English
Hinweis für Nutzer
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