Field Service Technician

This position will require travel to Japan for the first 3-6 months for training.

• Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
• Troubleshoot hardware and software related issues and implement solutions
• Collect data for software related issues and discuss with headquarters in Japan
• Accurately document all maintenance activity and provide field service reports
• Install equipment control software and maintain record of software revision history
• Participate in the installation of equipment at customers' sites
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
• Provide training and assistance to customer engineering team
• Effectively communicate with customers, company USA and comapny's Japan employees,
• Escalate serious or complicated repair problems to senior level team members

Qualifications

• HS diploma, GED or equivalent experience required plus 2-4 years of related experience
• Minimum of 2 years of experience working on vacuum equipment preferred.
• Multi chamber cluster systems and robotics experience are highly preferred
• Ability to understand electrical and mechanical drawings to troubleshoot problems.
• Experience with PLC and other software applications is a plus
• Ability to work independently following initial training and 3-6 months of on-the-job training
• Must have analytical skills for problem analysis and resolution
• Decide on problem solving road map and follow methodical means to resolution
• Decide and recommend spare and consumable parts for PM's and repairs
• Job will require international travel for training
• Domestic and international travel required (must have up-to-date travel documents).
• Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
• Position may require ability to work flexible shifts
• Requires ability to lift approx. 50 lbs.
• Bilingual Communication skills helpful but not required. (Japanese/English)
• Substantial amount of standing, walking, typing, grasping, talking and hearing.

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Job Type: Full-time

Pay: $ $49.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Life insurance

Experience:

• PVD Vaccum Repair, Pneumatic Pump: 2 years (Required)
• Multi chamber cluster systems and robotics: 1 year (Required)
• electrical and mechanical drawings to troubleshoot : 1 year (Required)
• PLC and other software applications: 1 year (Required)

Work Location: On the road