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Staff Data ScientistZocDoc, Inc.United States

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Staff Data Scientist

ZocDoc, Inc.
  • US
    United States
  • US
    United States

Über

Job Purpose The Practice Solutions team at Zocdoc is building a suite of SaaS products that empower healthcare providers to better manage scheduling, patient engagement, and utilization. This includes products such as Zo (our AI phone agent), the branded directory, third-party booking integrations, and client-facing analytics tools. As the Staff Data Scientist, Practice Solutions, you will be a strategic technical leader who both generates actionable insights and enables others to deliver exceptional impact. You'll design and scale analytical systems, mentor and upskill data scientists, and partner cross-functionally to define and execute data-driven strategies that shape Zocdoc's provider products. This role focuses not only on developing models and analyses yourself, but on building frameworks, mentoring talent, and establishing best practices that elevate the broader analytics function. Building production models is not a core part of this role. Essential Responsibilities * Partner with product and commercial partners to drive product & business strategy by translating insights into actionable recommendations. * Identify, design, and guide the development of analytical models that drive insights into provider utilization, acquisition, retention, patient engagement and client ROI. * Architect and execute experimentation and causal inference frameworks, including A/B testing design, quasi-experimental approaches (e.g., DiD, synthetic controls), and advanced causal inference methods such as propensity modeling or causal forests. * Develop and apply statistical frameworks, and establish scalable systems and best practices to quantify the impact of product and commercial initiatives. * Partner with Engineering to ensure data quality, feature availability, correct event instrumentation, and scalable data pipelines that enable trustworthy analysis and reporting. * While this role does not have direct reports, it requires influencing across teams, mentoring analysts and data scientists, participating in recruitment and elevating the quality of analytical work across Zocdoc. You'll enjoy this role if you… * Passionate about transforming healthcare through data. You love finding signal in the noise - turning complex data into insights that shape meaningful products * Love mentoring and enabling teams to deliver scalable, high-impact work. * Thrive at the intersection of business strategy, data science, and product innovation. * Get energy from complex, ambiguous problems and can translate them into structured analytical solutions. * Act as a force multiplier, where success is not only measured by what you build personally but also by the systems, capabilities, and clarity you create for others. You'll be successful in this role if you have... * 8+ years of experience in data science, machine learning or related roles * Proven success in developing LTV models, survival models, uplift models, or similar frameworks for customer prediction, targeting, and optimization. * Expertise in SQL and Python (pandas, NumPy, scikit-learn, statsmodels) for data manipulation, analysis and statistical modeling. * Deep knowledge of experimentation and causal inference, including statistical power analysis, experiment design, variance reduction techniques, and quasi-experimental methodologies. * Strong communication skills, capable of influencing non-technical stakeholders * Experience working in cross-functional product organizations * Experience shaping and scaling analytics functions, not just building individual models Nice to have... * Master's or PhD in a quantitative field such as Statistics, Economics, Applied Math * Experience within a SaaS organization Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified
  • United States

Sprachkenntnisse

  • English
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