Front Desk Security Receptionist

Are you looking for more than just a job? Our property management company, based in the heart of Scotts Valley, is seeking a dedicated Part-Time Front Desk & Security Receptionist. This is an opportunity to join an organization where your personal and professional growth is an integral part of your career experience.

JOB SUMMARY:
As the first point of contact for our community, the Receptionist plays a vital role in creating a welcoming and secure environment. This position is responsible for courteously and professionally managing all incoming calls, providing information and direction to residents, staff, and guests, and performing a variety of essential clerical duties.

KEY RESPONSIBILITIES:

• Front Desk Operations: Open and close the reception desk daily, ensuring all files, keys, and equipment are properly secured.
• Communication Hub: Serve as the primary telephone receptionist, answering, transferring calls, and taking detailed messages with a pleasant and professional demeanor.
• Visitor Management: Greet all visitors, vendors, and tenants, informing them of and enforcing sign-in/sign-out procedures to maintain security.
• Customer Service: Provide exceptional service by answering inquiries about the property in person and over the phone, presenting the best possible image of our community.
• Administrative Support: Sort and distribute incoming mail; provide typing and word processing services for correspondence and reports using Microsoft Word.
• Financial & Logistical Tasks: Accept and record payments, reservations, and appointments as directed.
• Confidentiality: Maintain and protect the confidentiality of all resident information at all times.
• Additional Duties: Perform other tasks as assigned to support the business office team.

QUALIFICATIONS & REQUIREMENTS:

• A minimum of two (2) years of experience as a receptionist and two (2) years of experience as a security guard.
• Excellent verbal and written communication skills in English, with a pleasant and professional phone manner.
• Proficient in Microsoft Office (Word, etc.); ability to type at least 35 WPM.
• Ability to create Word documents and correspondence with correct grammar and spelling.
• Comfort using standard office equipment (e.g., personal computer, copier).
• A reliable individual who can handle multiple routine tasks, follow specific and general instructions carefully, and maintain a secure and organized front desk.

Ready to Apply?
If you are a friendly, professional, and security-minded individual looking to grow with a great company, we would love to hear from you.

(Instructions for applying, e.g., "Please send your resume and a brief cover letter to (email address) with the subject line 'Front Desk & Security Receptionist Application.'")

Need to add conducting building patrols for the interior & exterior of the building. Perform patrol tasks and write activity logs. Perform tasks assigned by the

Are you looking for more than just a job? Our property management company, based in the heart of Scotts Valley, is seeking a dedicated Part-Time Front Desk & Security Receptionist. This is an opportunity to join an organization where your personal and professional growth is an integral part of your career experience. This unique role is a blend of exceptional customer service and proactive security oversight.

JOB SUMMARY:
As the first point of contact for our community, the Receptionist plays a vital role in creating a welcoming and secure environment. This position is responsible for courteously and professionally managing all incoming calls, providing information and direction to residents, staff, and guests, performing essential clerical duties, and conducting critical security patrols.

KEY RESPONSIBILITIES:

Security & Patrol Duties:

• Conduct regular scheduled patrols of the building's interior and exterior.
• Identify and report any security, safety, or maintenance concerns observed during patrols.
• Accurately document all patrol activities and incidents in daily activity logs.
• Serve as a visible security presence at the front desk, monitoring access to the property.

Front Desk & Administrative Operations:

• Communication Hub: Serve as the primary telephone receptionist, answering, transferring calls, and taking detailed messages with a pleasant and professional demeanor.
• Visitor Management: Greet all visitors, vendors, and tenants, informing them of and enforcing sign-in/sign-out procedures.
• Customer Service: Provide exceptional service by answering inquiries about the property in person and over the phone, presenting the best possible image of our community.
• Administrative Support: Sort and distribute incoming mail; provide typing and word processing services for correspondence and reports using Microsoft Word.
• Opening/Closing: Open and close the reception desk daily, ensuring all files, keys, and equipment are properly secured.

General Support:

• Perform all other tasks and special projects as assigned by the management team.
• Maintain and protect the confidentiality of all resident information at all times.

QUALIFICATIONS & REQUIREMENTS:

• A minimum of two (2) years of experience as a receptionist and two (2) years of experience as a security guard.
• Excellent verbal and written communication skills in English, with a pleasant and professional phone manner and the ability to write clear and concise activity logs.
• Proficient in Microsoft Office (Word, etc.); ability to type at least 35 WPM.
• Ability to create Word documents and correspondence with correct grammar and spelling.
• Comfort using standard office equipment (e.g., personal computer, copier).
• Must be observant, proactive, and able to handle multiple routine tasks while following specific instructions carefully.

Pay: $20.00 per hour

Expected hours: 16.0 – 32.0 per week

Experience:

• Front desk: 2 years (Required)
• Security: 2 years (Required)

Ability to Commute:

• Scotts Valley, CA Required)

Work Location: In person